Childcare Manager- Excel Center Southeast (Indianapolis)

This is a full-time Monday-Friday position and the range is $17-$20 per hour including full benefits (below):

The Young Learners Childcare Center (YLCC) is designed to provide free, temporary, short-term childcare for the students of the Excel Center until regular childcare is located. The YLCC is available when students are studying on-site or are in class, and will serve children up to age 12.

The Young Learners Childcare Manager ensures the safe and caring management of all the children entrusted to the center, as well as the part-time staff, and other qualified participants. Duties involve hiring, training, coaching, and assisting with monitoring children in the center, setting schedules, and developing learning opportunities for the children while in our care. Keeps parents informed of policies and procedures at the center as well as provides effective resolution for any conflicts that should arise.

Example Duties and Activities

• Creates curriculum, lesson plans, schedules, planned outings, and field trips.

• Steps in to facilitate hands-on interactive learning experiences working with students directly as needed.

• Completes daily safety audits to ensure health and safety compliance guidelines. Creates and maintains a task list to achieve timely completion of audit items.

• Oversees the registration of students.

• Tracks, documents, and ensures accuracy of center's files: student attendance, snack usage, budget, ages, families served, etc.

• Orders and maintains all supplies for location.

• Maintains regular communication with parents regarding services, enrollment, scheduling or routine changes, and special events for the children. Creates a monthly newsletter for parents.

• Coaches parents on how to create learning opportunities at home.

• Participates in regular Excel Center team meetings.

• Ensures all staff members have appropriate tools to effectively perform their duties, including updated training manuals, reference guides, and best practices procedures. Provides in-service training for team members in areas such as new policies, procedures, and regulations.

• Evaluates the performance of staff members and recommends indicated action.

• Tracks attendant's documents, attendance, and training.

• Develops personal professional/performance goals and action plans to reach goals. Reflects on prior goals and makes adjustments to professional practice and goals.

• Works directly with the school director to develop and implement school-wide goals around graduation outcomes, enrollment needs, student achievement, retention, etc.

• Sets and maintains a high-performance culture for staff and students.

• Participates in student recruitment, enrollment, and outreach efforts.

Required Competencies

• Degree and Credential Requirements - High school diploma or GED required. Continuing education in child development, early childhood education, or related field is highly preferred. Child/infant CPR certified or willing to obtain.

• Industry Expertise - Has worked in a childcare setting, ideally in a supervisory role.

• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.

• Coaching - Provides timely guidance and effective feedback to empower others to strengthen specific knowledge/skill areas needed to improve instruction.

• Customer Focus - Has the ability to see, comprehend and relate with students and parents in an impartial, unbiased yet effective, and balanced manner; builds and maintains customer satisfaction with the services offered by the organization; provides excellent service to internal and external customers.

• Technical Knowledge - Has working knowledge of G Suite, MS Office, and the internet.

• Organizational Aptitude - Plans and attends to details and pursues quality in accomplishing multiple tasks in an organized and timely fashion.

• Conflict Resolution - Anticipates, diffuses, and resolves disagreements, confrontations, tensions, and complaints in a practical and constructive manner in order to achieve results.

• Adaptability - Maintains effectiveness when experiencing major changes in work tasks or the work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures.

Preferred Competencies

• Teaching Expertise - Plans and delivers instruction and evaluation of student learning, ideally for young children in a childcare setting.

• Safety Awareness - Recognizes the risks in activities, applies the right measures to control and manage those risks, and ensures all safety protocols are followed.

Other Requirements

• Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Has the ability to move and lift up to 40 pounds.

• Minimum of 18 years of age

• Background Screening - The YLCC cares for some of our most vulnerable populations, children. As a result, all candidates must pass a pre-employment background check.

Benefits: Full-time employees may participate in a comprehensive benefits program that includes:

• Continuing education and leadership development

• Comprehensive health plan

• Pay continuance during school break periods (spring, summer and fall)

• Paid time off (PTO) and paid holidays

• Life, dental and vision insurance

• Short- and long-term disability plans

• Nationally recognized preventive health and wellness program

• Section 125 pre-tax health spending account, dependent care spending account and premiums

• Retirement plan with generous company % match

Mission and Values: