Housekeeping Dispatch AM/PM Shift - Loews Hotels Universal Orlando

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Floridas Top Workplaces and one of Americas Best-in-State Employers by Forbes, we are committed to our power of we culture.

Are you looking for a place where you can bring your authentic self to work every day andbe able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

Preferred Qualifications:

• Previous housekeeping experience is preferred.
• Fluent English skills required. Multi-lingual (Spanish or Creole) preferred.
• Excellent customer service skills.
• Requires full availability including days, nights, weekends, and holidays.

Responsibilities:

• Answers telephone and responds to dispatch radio in a prompt and courteous manner.
• Reconciles boards and keys at the end of the shift.
• Run housekeeping reports, verify room status, determine discrepant rooms, prioritize room cleaning and maintain updated guest room statuses.
• Assist housekeeping leaders in managing daily activities, monitor operation needs, generate housekeeping logs and reports.
• Continually communicates with Front Office, floor Managers, and Housekeeping Supervisors to verify status of all guest rooms and resolve issues with room discrepancy.
• Other duties as assigned.