POSITION SUMMARY: The Grayken Center for Addiction at Boston Medical Center (BMC) is launching a new program to engage patients with Substance Use Disorders (SUDs) in evidence-based treatment for patients at high-risk of overdose and loss-to-follow up. The Recovery Coach role will function under the direction of the Program Manager. Rapid ACCESS Recovery Coaches will work with patients in the early stages of treatment and recovery, including patients recently seen in the Emergency Department. Recovery Coaches will support patients in identifying and developing recovery plans, and helping the patient work with their strengths, supports and resources to achieve those goals. This position will work in communities with diverse populations with an emphasis on a harm reduction approach to substance use. Position: Recovery Coach - Rapid ACCESS Department: Grayken Center for Addiction Schedule: Full Time ESSENTIAL DUTIES/RESPONSIBILITIES:
- Collaborates with BMC Programs to provide supportive inpatient treatment/outpatient self-help services/ referral to community base agency post-discharge
- Obtains, organizes, and completes all necessary assessments, release forms for patients awaiting placement
- Maintains an accurate, detailed, and timely record of patient information in the electronic medical records (within 24-48 hours).
- Maintains up-to-date resources for program bed placements, contacts and community programs collaboration.
- Acts as a program liaison for Project Assert/BMC Medical Team/ Community Partners
- Other duties assigned by Program Supervisor
- Performs outreach work with clients;
- Engages hard-to-reach individuals into recovery-related activities.
- Listens to the client and expresses genuine care.
- Is trusted with confidences and identifies areas for potential growth.
- Provides feedback to clients on the recovery progress.
- Identifies areas to the client which have presented or may present roadblocks to continued abstinence.
- Assists clients with identifying and resolving personal and environmental obstacles to recovery.
- Is knowledgeable of links for clients to sources of sober housing, recovery-conducive employment, health and social services, and recovery support with a strong emphasis on harm reduction model and medication management
- Addresses barriers to successful recovery and serves as role model and advocate
- Strong interpersonal, facilitation, and leadership skills
- Ability to work independently as well as part of a multidisciplinary team
- Strong advocacy skills along with knowledge of community based services, resources, and local recovery community
- Comfort with multiple pathways to recovery from SUD/AUD and willingness to embrace a patient-centered approach that recognizes an individual's preferences and autonomy ("recovery by any means necessary")
Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION:
- BA/BS in Human Services (psychology, social work, public health, etc.) preferred but can substitute for three years relevant experience in working with patients with SUD
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
- Prior Completion of the Certified Addiction Recovery Coach (CARC) certification preferred but not required
- Minimum High School Diploma or equivalent require
- MA Driver License required
- CPR /First Aid preferred but will train
EXPERIENCE:
- Experience with Microsoft office suite (Word, PowerPoint, Excel, etc.)
- Experience with who are homelessness, SUD, or behavioral health needs preferred
- Minimum of 1 years demonstrated experience and engaged in a recovery network
KNOWLEDGE AND SKILLS:
- Knowledge of substance use disorders and/or mental health and a harm reduction approach
- Medical knowledge, assessment abilities, communication, and people skills
- Comfortable working in a fast-paced environment
- Ability to communicate effectively both verbally and in writing
SPECIAL WORKING CONDITIONS (Responsible for on-call, 24 hr. coverage, etc.): None External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis. Equal Opportunity Employer/Disabled/Veterans
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