Pharmacy Fulfillment Supervisor

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Specialty Fulfillment Pharmacy Supervisors act as inspirational leaders of small- to mid-size teams of Pharmacy Clerks and/or Technicians within larger Specialty Fulfillment Pharmacies, while acting as subject matter experts and primary resources to the entire team, to ensure our members receive high-quality outcomes, and flexing to support other operational duties as assigned by pharmacy leadership.

Position is located at 1050 Patrol, Jeffersonville, IN.

Hours for this position are Monday - Thursday 2:00 PM-10:30 PM EST; and Friday 11-7:30pm. NO WEEKENDS!

Primary Responsibilities:

• Lead and accountable for a team Pharmacy Technicians, Team Leads and Clerks to process Specialty prescription orders through Fulfillment and Inventory Operations (15-20 employees)
• Completes Pharmacy operational requirements by scheduling and assigning employees; following up on work results
• Leads Pharmacy staff by recruiting, selecting, orienting, and training employees
• Provides leadership for training and development of team
• Communicates and supports team members through one on ones, daily team huddles, quarterly development conversations and other means
• Monitors individual and team performance to ensure team is meeting and exceeding expectations
• Provides inspirational leadership and guidance to the team through feedback, performance management and individual development conversations
• Diagnose process improvement opportunities and partners with Senior leadership to drive continuous improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current Pharmacy Technician Licensure in the state of Indiana or willing to obtain within 1 year of hire
• 3+ years of supervisory experience
• Experience driving continuous improvements and implementing change in an organization
• Experience driving results through effective Performance Management practices and tools
• Experience working in a production environment
• Ability to work the required hours (Monday - Thursday 2:00 PM-10:30 PM EST; and Friday 11-7:30pm), but also requires flexibility to work occasional overtime and weekends as necessary
• Ability to demonstrate creating a culture of collaboration, recognition, inclusiveness, and diversity

Preferred Qualifications:

• Bachelor's Degree
• National Pharmacy Technician Certification
• Pharmacy practice and / or Health System regulatory and compliance experience
• Mail Order pharmacy experience
• Proficient in Microsoft Office; including: Outlook, Word, Excel and PowerPoint

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.