Quality Analyst - Healthcare Products

Make an impact. Build a career.

At Pace, everything we do is built upon an unwavering commitment to making the world a safer, healthier place. We continually work to develop innovative practices that drive sustainability and empower our partners with accurate, quality data at every critical moment and milestone.

That's why we need you - your curiosity, your talents, and your drive - to help us advance this important work, and your career.

Find your place at Pace

Join us as a Quality Analyst, where you'll put your love of science to work in the Scientific Insourcing Services department. You'll receive all the training you need to successfully take on your new role and grow an exciting laboratory sciences career at Pace.

In this entry-level position, the candidate will manage and support complaint handling workflow for one or more healthcare products. Assure appropriate prioritization and timely closure of complaints. Assure compliance with all FDA regulations and internal procedures related to complaint handling.

Note: This is expected to be a one year position based on current workload.

What you'll do

Manage complaint handling workflow
• Meet daily team and individual complaint handling output goals
• Perform complaint investigation
• Data entry and document retention
• Process complaint events as required per internal and FDA regulations/standards
• Visual inspection of samples

What you'll bring

• Bachelor's degree in Biology, Chemistry, or related science.
• Experience in a healthcare or direct care setting
• Microsoft Office experience including Excel
• Ability to learn new computer software quickly
• Demonstrated oral and written communication skills
• Self-directed and motivated
• Highly attentive to detail

What we promise

• Comprehensive benefit program, including medical, vision and dental insurance, 401(k) matching and a tuition reimbursement program
• Opportunities to build a rewarding career
• An inclusive culture that stands for integrity, innovation and growth

About Pace

Pace Science and Technology company makes the world a safer, healthier place. We partner with clients to provide the service, science, and laboratory data needed to make critical decisions that benefit us all. Through a nationwide laboratory network, Pace advances the science of businesses, industries, consulting firms, government agencies, and others. More at PACELABS.com.

Pace Analytical Services is a division of Pace Science and Technology, providing local testing and analytical services backed by a large, national laboratory network.

Pace Life Sciences is a division of Pace Science and Technology, providing full-service CDMO/CRO capabilities and professional services for in-house labs through a nationwide network of service centers, manufacturing sites and FDA-registered laboratories.

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