Case Manager

Position Summary:

The Case Manager collaborates with WestCare staff and external bodies to provide assessment, counseling, re-integration, and/or rehabilitation services to program participants. Essential Job Functions include those listed below.

Essential Job Functions:

Provides case management services and assistance to program participants struggling with substance abuse, and those in recovery;

Assesses the needs, conditions, and desires of assigned program participants;

Educates and refers program participants to community agencies and businesses that appropriately address their needs for food, shelter, clothing, employment, transportation, etc.

Assists participants with establishing or re-establishing community support systems;

Acts as advocate on behalf of program participants to improve access to vital services;

Participates in clinical staffing decisions regarding the participant's current strengths and resources, and their need for additional resources;

Completes documentation of services provided in a timely manner;

Provides input into the patient's treatment needs and disposition;

Conducts assessments of program participants and provides therapy as needed;

Reviews and documents all clinical services and activities;

Participates in case conferences involving assigned program participants;

Prepares Discharge Summaries, as needed;

Assists other WestCare staff as needed to promote cooperation and portray a professional image to the community;

Embraces and embodies the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation;

Performs any other duties as assigned.

Essential Qualifications:

Certifications/Licensures:

Veterans are perferred

CADC or similar certification preferred; Preference will be given certified candidates;

Valid driver's license and the ability to obtain and maintain WestCare's vehicle insurance is required.

Education:

Graduation from an accredited four-year college with a degree in Counseling, Criminal Justice, Social Work, Psychology or other field related to the position is preferred;

High School Diploma or equivalent is required;

Experience and Competencies:

Experience working with individuals suffering from mental health and substance abuse disorders required;

At least two (2) years of experience in counseling, therapy, counseling, and/or social work strongly preferred;

Ability to define problems, collect data, establish facts, and draw valid conclusions required;

Excellent communication skills are required;

Ability to exercise good judgment and discretion required;

Ability to work well in a team environment required ;

Adherence to the highest standard of ethical conduct, especially to standards governing confidentiality required;

Professional appearance and demeanor required;

Must be culturally/linguistically sensitive to populations served;

Intake and assessment experience is highly preferred;

Bilingual ability is preferred;

Prior experience using office equipment, including phones, scanners, printers, and fax machines, and web cameras is highly desired;