Customer Service Support Lead

Searching for a job; Staffmark can help! As one of the largest national commercial staffing companies in the country, Staffmark has more than 50 years of experience in the industry. We have the resources to help you find the right job for you. Staffmark has a direct hire position for a Customer Service Support Lead in Jonesboro, AR.

Pay | $19.50 per hour

Days | 8 AM - 5 PM

Requirements

• Call center experience
• Previous experience in a team-leading role
• Knowledge of SAP
• Excellent communication skills

The Customer Service Support Lead will be responsible for assisting the operations team, maintaining records of customer support tickets, resolving client issues promptly, working closely with internal and external customers, tracking and managing issues, and providing weekly reports to the team.

Client's Employee Benefits

• Health, dental, vision, dental, and basic life insurance.
• Short-term/long-term disability.
• 401k and supplemental policies.
• Bonus potential.
• Use of tanning and wellness equipment.

Unlock these incredible benefits by clicking 'Apply Now'. Our team is eager to connect with you and assist in launching your journey into this exciting new career opportunity!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.