Marketing Specialist

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

Build something new with a world-class team.

At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best. Your potential is waiting; why are you?

Genesys is seeking a motivated, highly organized and detailed-oriented "Producer" to join our Marketing organization reporting into the Program Management Office (PMO) and dedicated to supporting our Brand team. In this role, you will be responsible for managing the scheduling, project management and delivery of creative assets across our design, video and brand teams. You will work directly with designers, video producers, and writers as well as cross-functionally with other teams such as demand generation, social, content, field marketing and global events.

Responsibilities:

• Manage the creative and video team's portfolio including new request review and assignment, kick-off calls, timelines, delivery management and reporting.
• Collaborate with internal stakeholders to understand request requirements.
• Manage schedules, ensuring all deadlines are met, using our project management system.
• Supervise the production process, insuring management review, editorial and stakeholder sign-offs are scheduled and on track.
• Support Creative Director with special projects, as needed.
• Organize final assets in various applications.
• Provide feedback to PMO to improve processes and workflows that enhance efficiency and productivity for the brand team.
• Align with PMO team to manage tasks that are part of priority programs and assist in prioritizing creative and video requests.
• Participate in team calls and meetings.
• Perform administrative tasks as needed, including budget management.
• 10% business travel

Qualifications/Profile:

• Ability to learn and respond in a fast-paced environment.
• Strong writing and communication skills.
• Self-motivated, enthusiastic, positive team player
• Ability to quickly learn Asana (project management) and Bynder (digital asset management).
• Patience and ability to gracefully handle competing and last-minute requests.
• Competency in Microsoft applications including Word, Excel, Outlook, and Sharepoint.
• Bachelor's degree in marketing, communications, or a related field preferred, but not mandatory
• West coast time zones preferred

#LI-DNP #LI-DNI

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

Benefits:

• Medical, Dental, and Vision Insurance.

• Telehealth coverage

• Flexible work schedules and work from home opportunities

• Development and career growth opportunities

• Open Time Off in addition to 10 paid holidays

• 401(k) matching program

• Adoption Assistance

• Fertility treatments

More details about our company benefits can be found at the following link:

If a Genesys employee referred you, please use the link they sent you to apply.

About Genesys:

Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,marital status, domestic partner status,national origin, genetics, disability,military andveteran status, and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.