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Logistics Call Center Representative I
Quest Diagnostics Incorporated | |
paid holidays, tuition reimbursement, 401(k) | |
United States, Kansas, Johnson | |
April 20, 2024 | |
Logistics Call Center Representative I - Lenexa, KS - Tuesday - Saturday - 11:00 - 19:30 Primary responsibilities include handling inbound calls with Logistics clients and ground Logistics. Responsibilities include receiving client pick-up request calls, directing clients to appropriate functional resource, communicating with field Logistics operations, and responding to customer inquiries/complaints. Utilizes automated Logistics System to assign routine pick-ups to appropriate internal or external resources to ensure timely delivery to lab. Provides accurate data and information to support Dispatcher I and Dispatcher II functions. Pay Range: $16.85+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation. Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
QUALIFICATIONS Required Work Experience: 1+ years Customer Service or Logistics experience required Preferred Work Experience: Call center experience preferred Physical and Mental Requirements: N/A Knowledge: General knowledge of logistics operations Skills:
EDUCATION While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. 2024-58855 |