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Technical Account Manager II
Advantage Solutions | |||||||||||||||||||
401(k) | |||||||||||||||||||
United States, Illinois, Chicago | |||||||||||||||||||
March 27, 2024 | |||||||||||||||||||
Technical Account Manager II Job Locations
US-IL-Chicago
Summary Technical Account Manager II A Technical Account Manager II is tasked with cultivating and managing relationships with teams and clients, leveraging deep knowledge of technology systems and resources within the Information Technology Division. Serving as a trusted advisor, the TAM II bridges the gap between supported teams and the broader Technology team. This role involves developing and executing strategic plans to enhance functionality adoption among supported teams, along with providing training and project management to drive exceptional outcomes. Exceptional communication and presentation abilities are essential. The TAM II is also expected to assume additional responsibilities, such as leading special projects, serving as a subject matter expert on specified applications, and contributing to the training of new hires. This role demands the capacity to work both independently and collaboratively in a fast-paced, dynamic environment, making informed decisions and meeting strict deadlines. What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
Responsibilities:
Requirements:
Job will remain open until filled. Responsibilities The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today. Essential Job Duties and Responsibilities * Training and Support: Provide training, project management, and ongoing support to ensure successful implementation of technology solutions and new applications. System Configuration/Troubleshooting Supervisory Responsibilities Direct Reports Indirect Reports Travel and/or Driving Requirements - Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job. Minimum Qualifications Field of Study/Area of Experience: Skills, Knowledge and Abilities Environmental & Physical Requirements Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Advantage Solutions reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. Advantage Solutions shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). . Important Information The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified. The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. CONNECT TO YOUR CAREER Not ready to apply? Connect with us for general consideration. |