Overnight Operations and Security Officer

JOB POSTING

Overnight Operations and Security Officer

Posted: Open to internal and external applicants

Reports to: Security Supervisor

Status: Full-time, hourly, benefitted position

Hours of work: Covers the night shift from 11pm - 7am, Tuesday through Saturday or Saturday through Wednesday.

Date needed: May 2024

Posting expires: When filled

Position description:

The Seattle Aquarium, a leading marine conservation organization, is looking for an Overnight Operations and Security Officer to join the facilities team. The overall duty of an overnight operations and security officer is to protect the Aquarium property, employees, and guests. Overnight security officers monitor Aquarium property, provide guest service, and document incidents during their shift. While on duty, promote Seattle Aquarium safety and security policies. Works as part of the security team, escalating security concerns to the Security Supervisor.

Key functions:

• Uphold Seattle Aquarium's S.A.L.I.S.H values, to foster an inclusive community for staff, guests, and all who engage with the security team. All Aquarium staff and volunteers are expected to participate in advancing and integrating into their work Diversity, Equity, Inclusion, and Regenerative practices in alignment with our values.

• Provide quick, confident responses to all radio calls related to security.

• Frequent patrols of both indoor and outdoor areas of the Aquarium campus, including the Market Square office across the street. Be vigilant towards facilities related problems.

• Monitor life support gauges and alarm messages for animal habitat control systems. Check for pipe leaks and other emergent issues. Communicate issues in a timely and effective manner and help resolve as needed.

• Conduct extensive nightly rounds to check on animal welfare. Inspect aquarium equipment such as skimmer boxes, oxygen tanks and pumps.

• Provide emergency-related facilities coverage including basic pipe tracing and valve operation as instructed by on-call engineering staff (training will be provided). On occasion may be called upon to assist animal care staff.

• Monitor life support gauges and alarm messages for animal habitat control systems. Check for pipe leaks and other emergent issues. Communicate issues in a timely and effective manner and help resolve as needed.

• Interact with members of the unhoused community with compassion and respect while enforcing Aquarium policies.

• Respond to medical emergencies by administering basic first aid, or by obtaining assistance from paramedics.

• Consult with the Seattle Police Department in the event of 911 calls.

• Assist with deliveries and shipping.

• Respond to difficult Interactions with guests and members of the public with an eye for de-escalation.

• Draft reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

• Participate in Seattle Aquarium trainings including occasional trainings during the day (with advance notice from security supervisor).

• Interact with staff, volunteers, and vendors daily with the goal of delivering excellent customer service to all audiences.

• Run missing child procedures in accordance with Seattle Aquarium policy.

• Provide crowd control support under the direction of the floor lead.

• Perform other duties as assigned.

Required skills and experience: We will consider various combinations of relevant experience and education to meet minimum requirements.

• 1-2 years' experience in security

• Prior customer service experience preferred.

• Ability to convey Information effectively.

• Ability to follow written and verbal instructions.

• Ability to work independently.

• Demonstrates an understanding of the Aquarium's Mission and Values, including Regenerative and Equity work.

• Multilingual and multicultural communication skills and experience are preferred.

Working conditions:

• Sitting and standing for extended periods of time.

• Must be able to conduct regular walking foot patrols through entire campus including behind the scenes areas.

• Ability to go outside in variable weather conditions.

• Occasionally lift or carry up to 40 pounds.

• Ability to work with the public, sometimes in heavy crowds.

• Work is conducted on the Aquarium floor.

Salary and benefits: $25 per hour Dependent on experience, with an additional $2.00/hour shift differential for nighttime hours. Please include salary expectations in your materials. Full-time staff are eligible for the Seattle Aquarium's comprehensive benefits package to include medical, vision, dental, an employer-funded health reimbursement account, medical and dependent care flexible spending accounts, life insurance, long-term disability, 403b retirement fund with employer match, access to a subsidized ORCA pass, a Seattle Aquarium Family Plus membership and generous paid time off.

How to apply: The Seattle Aquarium is committed to expanding a diverse, equitable, and inclusive conservation movement. We are invested in building an Aquarium with a wide variety of backgrounds, identities, languages, cultural ways of knowing, and life experiences. We know research shows that society has conditioned communities of color, trans and gender non-conforming people, immigrants, people with disabilities, and other marginalized candidates to more frequently not apply to a job because they don't feel that they meet all of the qualifications listed even if they are qualified. If you meet some of the requirements and you are passionate about our mission and our ocean, we encourage you to apply and look forward to learning more about you.

Interested candidates should upload a resume to our online application to be considered. Application review will begin immediately.

Please let us know if you require a reasonable accommodation to apply for this job by emailing us at .

Note: If offered the position, candidates must pass a background check. Conviction record is not an automatic disqualifier; we are a second chance employer.

About the Seattle Aquarium:

The Seattle Aquarium is a respected authority on Puget Sound, the Salish Sea and the world's one ocean. Our passionate staff increases awareness and drives the change needed to preserve and protect our marine environment by providing an inspiring visitor experience, engaging daytime and evening events, conservation education programs for people of all ages and backgrounds, community outreach to marginalized populations, research that advances understanding of animals in our care and their counterparts in the wild, advocacy and policy work, an award-winning volunteer program, high-impact marketing and communications, and more.

Our values, developed in conjunction with our staff, include commitments to adopting and promoting sustainable practices, creating awe-inspiring experiences, constantly learning and improving, fostering an inclusive community, maintaining scientific credibility through evidence-based practices and honoring our unique place by using our location and history as a lens for larger understanding.

Proudly accredited by the Association of Zoos & Aquariums, we're among the top 10 aquariums in the U.S. by attendance, and we welcome over 850,000 people each year. Guided by our mission ofInspiring Conservation of Our Marine Environment, we're working to substantially increase our conservation impact by expanding our campus with a new building, the Ocean Pavilion. Learn more at .

Timeline:

We anticipate the following recruiting schedulefor those candidates who are selected for consideration.The following dates are preliminary and subject to change.We will work with candidates to set interview dates.If hired, relocation assistance is not available.

• Priority given to applications received first two weeks after posting

• Interviewscompleted by late April 2024

• Start date: May 2024