Internal Account Manager

We Provide Solutions. Patients and Physicians rely on our diagnostic testing, information and services to help them make better healthcare decisions. These are often serious decisions with far-reaching consequences, and require sensitivity, tact and a clear dedication to service. It's about providing clarity and hope.

In Sales, you will work for the world leader in the industry, with a career where you can expand your skills and knowledge. You'll have a role where you can act with professionalism, you can inspire colleagues, and you can care about the work we do and the people we serve.

At Quest, our Sales Teams are often the public face of our organization. As a result, we make every effort to support and develop their skills. Working across a strong customer base, you'll find you have the flexibility and autonomy to structure your days while having the confidence that comes from promoting a well-recognized and trusted brand. With lots of opportunities for repeat business and referrals, we also offer outstanding support, plus great pay and benefits.

The Internal Account Manager is responsible for growing current business and targeting and securing profitable new business by building relationships, opening new business and driving new sales growth; the physician account executive has call point ownership of certain accounts.

The territory encompasses the larger Seattle area. While this is a largely remote role, there will be occasional field work.

• Develop and implement sales plan to target accounts for growth in line with regional market strategy.
• Manage account inquiries in a manner to minimize account attrition and negative volume variance.
• Assist field sales staff by prospecting new business opportunities and evaluating potential growth opportunities of existing clients.
• Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc.
• Drive sales through pre-call planning, post-call analysis and follow-up.
• Analyze the utilization/profitability of existing accounts, then develop and execute action plans to increase these returns.
• Educate customers on all new products and services through telemarketing.
• Implement Integrity Selling on all sales calls; engage the Why Quest messaging
• Maintain a breadth of knowledge of all connectivity products and solutions (i.e.Care 360, EMR interfaces, QDRS)
• Develop and maintain knowledge of tests and services provided by competitors and utilize this information to solidify or enhance Quest Diagnostics' market position.
• Field travel to build stronger relationships, develop sales/service acumen and close select leads withAEs
• Cover Open Territories as assigned bymanager.
• Utilize SalesForce.com and complete all administrative tasks on time.
• Ensure total compliance with all company policies and government regulations.
• Manage other projects/responsibilities as assigned by manager.

Required WorkExperience:

• 1+ year of professional experience
• Demonstrated solid communication skills, both oral and written
• PC skills including knowledge of MicrosoftSoftware

Preferred Work Experience:

• Sales experiencepreferred.

EDUCATION
Bachelor's Degree(Required)

The base salary range for this position is from $50,945-81,650, plus a sales incentive plan. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered.

Benefits Information: We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives.

Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

* Medical/Prescription Drugs

* Dental

* Vision

* Flexible Spending Accounts (FSAs)

* Supplemental Health Plans

* 401(k) Plan - Company match dollar-for-dollar up to 5%

* Employee Stock Purchase Plan (ESPP)

* Supplemental Life Insurance

* Dependent Life Insurance

* Short- and Long-Term Disability buy-up

* Blueprint for Wellness

* Emotional Well-Being Resources

* Educational Assistance

* Paid time off / Health Time

* Variable Compensation Plans

* Sales Incentive Plans