Manager of Product Enablement Delivery

Workiva, Inc.
parental leave, 401(k), remote work
United States, Iowa
April 01, 2024
The Manager of Product Enablement Delivery leads and develops a high - performing team of instructors, overseeing the logistics of live engagements. This role fosters collaborative relationships to benefit Product Enablement and Workiva, allowing this function to grow on a global scale. The Manager of Product Enablement Delivery is responsible for assessing work quality, addressing resourcing needs, developing employees, and managing daily operations. What You'll Do: Hire and manage internal and contracted instructors, building a pool of high performing Subject Matter Experts. Provide ongoing mentoring, coaching, and feedback to support team performance and development. Coordinate Subject Matter Expert responsibilities with Content Development teams. Review existing training content regularly and update as needed. Establish and manage a feedback loop for live engagements, analyzing customer feedback and audience data. Apply adult learning principles to develop and deliver learning experiences. Create schedules and scheduling models to optimize instructor resources for company needs Collaborate with Ops/systems to develop and maintain a platform for live engagement delivery. Utilize critical thinking to develop solutions and plans independently. Build relationships with internal stakeholders and external consumers to identify training needs to grow the function to a global level. What You'll Need: Minimum Qualifications: Bachelor's Degree 5+ years of experience building and delivering training content in a SaaS environment 2+ years of experience direct people management experience, including supervisory experience of supervisor and/or individual contributors Preferred Qualifications: Experience managing instructors preferred Experience building and delivering training content on an education team Solid background in project management Demonstrated ability to manage highly functioning, globally distributed teams and develop scalable processes Data-centric reasoning for strategic decision-making Excellent active listening skills and ability to provide appropriate responses Strategic thinking and adaptability in a fast-paced environment Strong problem-solving and analytical skills Self-motivated with the ability to take initiative and follow through Ability to give and receive feedback professionally Remote - Ready Excellence: Up to 25% travel required Reliable internet access for remote work How You'll Be Rewarded Salary range in the US: $87,000.00 - $148,000.00 A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Where You'll Work Our values drive how we work and who we hire. You will see these values ingrained in how we support our customers, work with team members, build our products and in the work environment we've created. We believe our people are our greatest asset, and our unique culture gives employees the opportunity to make an impact everyday. We give our employees the freedom and resources they need-backed by our culture of collaboration and diverse thought-to continue innovating and breaking new ground. We hire talented people with a wide range of skills and experiences who are eager to tackle some of today's most challenging problems. At Workiva, you'll enjoy Fantastic Benefits: With coverage starting day one, choose from competitive health, dental, and vision plans on the largest physician networks available. Casual Dress: Workiva has a casual work environment, most people wear jeans to the office. Involvement: Ability to participate in Business Employee Resource Groups (Black, Hispanic, Asian, Women, Rainbow (LGBTQIA+), Veterans, Disabilities), Volunteering, Company wide celebrations, and more Work-life Balance: We have competitive PTO, VTO and Parental Leave. We encourage employees to spend time enjoying life outside of work. Learn more about life at Workiva: Learn more about benefits: Workiva is an Equal Employment Opportunity and Affirmative Action Employer. We believe that great minds think differently. We value diversity of backgrounds, beliefs, and interests, and we recognize diversity as an important source of intellectual thought, varied perspective, and innovation. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression genetic information, marital status, citizenship status or any other protected characteristic.We strongly encourage and welcome people from historically marginalized groups to apply. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email . Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #LI-JW1