Customer Service Representative

Open the door to new opportunities with our team at Advantage Resourcing and our partner company as a Customer Service Representative in Abilene, TX and join one of the top banking institutions where together we strive to provide financial services for loyal customers with decades of success. If you are resilient and are proud to take responsibility, have previous experience in a customer support role, and have strong communication skills, then this is the right fit for you!

Customer Service Representative job details include:

Pay: $14.50/hr.

Schedule: Rotating - Monday - Friday, 8am - 7pm | Saturday, 9am - 5pm

• Manage inbound calls in a timely manner
• Follow communication "scripts" when handling different topics
• Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in a call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets

We offer medical, dental, and vision insurance, life and disability insurance, daily pay by direct deposit or pay card, 401k options, referral bonus potential, employee discount programs, unmatched professional development, and more!

Welcome to an outstanding opportunity to make a positive impact. Join Advantage Resourcing by clicking "Apply Now" and together let's reach new destinations. We are excited to connect with you!

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Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.