Housing Specialist I (Silver Spring)

Job Description:

The Housing Specialist I will determine eligibility and continued participation for HOC Housing Choice Voucher applicants and families.

Duties include:

• Interviewing clients, certifying, recertifying annuals and interims, processing rent Increases requests.
• Negotiating rent amounts with landlords.
• Completing data entry, advising participants and landlords of program rules and regulations.
• Provide customer service to internal and external customers. Market the Housing Choice Voucher Program.
• Monitor clients for program compliance. Submit referrals as needed.
• Incumbent must have transportation as this position may work from various office locations.

Minimum Qualifications

Experience:

One (1) year of experience in affordable housing or customer service.

Education:

• Requires a Bachelor's degree in Sociology, Public Administration, Government or related field

Knowledge, Skills and Abilities:

• Knowledge of, or the ability to acquire knowledge of, subsidized housing program guidelines and federal, state and local landlord-tenant laws is necessary
• Strong communication skills and good customer service are required
• Must obtain program certification within six (6) months of hire
• Experience in the Housing Choice Voucher, Tax Credit or other subsidized program is a plus
• Must have great verbal and written communication skills
• Must be proficient with Microsoft Office

Licenses and or certifications:

• Must obtain program certification within six (6) months of hire

An equivalent combination of education and experience may be accepted. Low income residents in Montgomery County with the above qualifications are encouraged to apply.

Preferred Skills:

HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace.

HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.