BANQUET SERVER
HOURLY RATE: $25.00 PER HOUR
3% Quarterly Attendance Bonus
The Stella Hotel & Ballroom is looking for fun and outgoing people to join our Banquets team as a part time Banquet Server. The Stella Hotel & Ballroom is located in Kenosha and has 7,000 square feet of meeting and event space, including a grand two-story ballroom. We offer flexible work schedules, and for those interested, cross-training in a variety of positions and the opportunity to learn the hotel industry.
Stella team members are passionate about their work and also like to have fun! It's an "all hands-on deck" kind of environment to get our jobs done. Our company was also voted "Best Place To Work".
As a Banquet Server on our team, you will complete a variety of tasks which will include:
- Review and understand Banquet Event Orders or Event Plan to ensure banquet rooms are set as per the customer request.
- Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
- Greet all guests warmly with an appropriate greeting, and ensure guest satisfaction throughout meal service.
- Deliver and serve welcome drinks, food, meals, condiments, and accompaniments etc.
- Replenish buffet items to ensure consistency and freshness in presentation.
- Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
- Respond to guest requests in a friendly, timely, and efficient manner.
- Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
- Maintain high standards of safety and cleanliness in all areas of the banquet/meeting rooms.
The position is ideal for someone with the following experience and qualities:
- One to two years of experience in a similar role in an upscale hotel.
- Excellent verbal and written communication skills.
- Use judgement and reasoning to cope with emergencies.
- Knowledge and understanding of various banquet and food service techniques and standards.
- Good personality and positive interpersonal skills.
- Dependability and regular attendance.
- Ability to work evenings and weekends.
The Stella Hotel & Ballroom is owned and operated by Gorman & Company. Gorman is a trusted partner in the community, specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.
Equal Opportunity Affirmative Action Employer
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