SaaS Technical Operations & DevOps Manager

Federal Reserve Bank of Kansas City
life insurance, vision insurance, parental leave, paid holidays, tuition reimbursement, 401(k)
United States, Texas, Dallas
April 06, 2024
CompanyFederal Reserve Bank of Kansas City When you join the Federal Reserve - The nation's central bank - you'll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems. We dedicate more than $1 billion to technology each year to support the Federal Reserve and our economy, and we're building a dynamic and diverse team for our future. Bring your passion and expertise, and we'll provide the opportunities that will challenge you and propel your growth - along with a wide range of benefits and perks that support your health, wealth, and life. Federal Reserve Financial Services (FRFS) delivers a suite of payments services to financial institutions via FedLine Solutions, Fedwire,National Settlement Service (NSS), FedCash1, FedACH, and Check Services. We are currently leading a strategic effort to transform FRFS to a national, enterprise-focused organization. Over time, FRFS will offer an increasingly integrated set of Federal Reserve payment services, incorporating the FedNowSM Service upon its market entry in 2023. Through our evolved structure, we will meet the needs of the marketplace for new products and services more quickly, we will seek to provide a more robust and unified customer experience across our financial service offerings, and we will create new career growth opportunities for FRFS staff. Do you thrive in fast-paced environments, bridging the gap between development and operations? Are you passionate about building and leading high-performing teams that deliver innovative solutions? If so, we want to hear from you! We are seeking a driven and experienced SaaS Technical Operations & DevOps Manager to join our team. In this role, you will play a pivotal role in ensuring the smooth operation, scalability, and continuous improvement of our SaaS platforms. You will be responsible for leading our technical operations team and fostering a culture of innovation and collaboration. Key Activities: Manage and optimize the entire SaaS technical operations lifecycle, including continuous integration/continuous delivery (CI/CD) pipelines, infrastructure management, and deployment processes. Lead and mentor a team of talented technical professionals, fostering a culture of collaboration, growth, and continuous learning. Proactively identify and implement opportunities for automation, streamlining operations and improving efficiency. Work closely with product owners and engineers to ensure alignment between business objectives and technical execution, while advocating for sound technical decisions. Monitor and analyze system performance, proactively identifying and resolving potential issues. Stay up-to-date on the latest trends and technologies in the SaaS and DevOps landscape. Qualifications: Typically requires at least 6 years of experience in a technical operations or DevOps role within the SaaS industry. Bachelor's degree from an accredited college oruniversity, or equivalentcombination of directly related education and/or work experience. Proven track record of leading and managing high-performing technical teams. Strong understanding of Salesforce,cloud computing platforms, and infrastructure management. Extensive experience with CI/CD pipelines and automation tools. Experience with Salesforce development and administration (a plus). Excellent communication, collaboration, and problem-solving skills. Strong analytical and critical thinking abilities. A passion for innovation, automation, and continuous improvement. The ability to stand up for your technical expertise and advocate for sound solutions in a collaborative environment. Preferred Qualifications: Experience with agile methodologies and development frameworks. Familiarity with security best practices and compliance regulations. This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. We offer benefits that go beyond the basics, featuring: * Market-leading Medical, Dental, and Vision Insurance * Tuition Reimbursement * 401k/Thrift Plan * Pension Plan * Flexible Spending Accounts * Life Insurance * Vacation & Personal Time * Paid Holidays * Parental Leave * Adoption Assistance * Onsite Fitness Center * Onsite Cafeteria * Additional Convenience Benefits, Discounts and More... *Subject to change based on District Full Time / Part TimeFull time Regular / TemporaryRegular Job Exempt (Yes / No)Yes Job CategorySupervisory/Management Work ShiftFirst (United States of America) The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.