Slots/VLT Assistant Manager - Full Time - MGM Northfield Park

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment?

Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The primary responsibility of the Assistant Shift Manager Slots is to oversee day-to-day operations of Slot Operations employees of their assigned shift with specialized attention to employee engagement, guest service, protection of company assets, and ensuring staff duties are performed. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.

THE DAY-TO-DAY:

• Assist with the management of staff scheduling to ensure company service standards are met

• Maintain ongoing communication with employees to share information, listen to feedback, and role-model S.H.O.W. standards

• Use strategies to engage employees, foster a positive work environment, gather and resolve employee issues, and retain top performers

• Deliver a level of guest service which is consistent with the company's and property's core service standards

• Research and resolve guest and / or employee issues effectively and professionally

THE IDEAL CANDIDATE:

• Work varied shifts, to include weekends and holidays

• Supervisory/managerial experience

• Experience working in a similar resort setting

• Previous money handling experience

• Able to effectively communicate in English, in both written and verbal forms

• Able to lead and mentor a team

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!