Program Manager

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General Notes

Extended Education Ventures (EEV) () is a self-supporting unit within The University of Texas at Austin that enables the development, delivery, and promotion of continuing and professional education across the university.

This position is eligible for a hybrid Flexible Work Arrangement (FWA) (on-campus and remote work). FWA arrangements are subject to manager approval and may shift due to changes in business needs.

At EEV we strive to create a talented and supportive workplace. To ensure alignment, we follow these fundamental core values: Service, Collaboration, Belonging, Excellence, Future-focused, and Integrity.

Must be eligible to work in the US on a full-time basis for any employer without sponsorship.

Purpose

Provide strategic direction and oversight for the graduate-level and professional offerings of the Human Dimensions of Organizations program.

HDO is a collaborative offering of the College of Liberal Arts and Extended Education Ventures. This position will serve as the primary business interface between parties, and have responsibilities to both groups.

Responsibilities

• Oversee execution of 15-month executive-education-style master's program. Provide leadership, oversight, and coordination as needed to achieve program objectives in all aspects of the student life cycle. Work collaboratively with faculty to ensure a smooth and cohesive student experience that meets programmatic goals and objectives. Organize and participate in GSC meetings. Review and help to resolve real-time student issues. Directly support activities to achieve admissions targets, including information sessions for prospective students. Provide strategic leadership in planning events such as student orientation, intensive weeks, and graduation, and coordinate with others as needed on implementation. Develop and manage alumni networks, and assist in building a sense of community among alumni.

• Lead and manage the non-credit Professional Training program. Develop strategy, recruit instructors, and schedule courses. Communicate requirements across work teams and ensure all support and logistical tasks are completed. Support instructors as needed. Identify and support business development opportunities.

• Serve as primary liaison to marketing and recruitment staff. Approve promotion calendar and messaging, update program information, and ideate new content. Work closely with enrollment advisors to maximize outreach and overall ensure that applicant goals are met. Directly engage with prospects as appropriate.

• Manage administrative aspects of the program. Develop annual budget and regularly monitor revenues and expenditures. Prepare faculty appointment information for business team. Monitor student feedback and other performance metrics, and make recommendations to resolve issues and improve outcomes. Track tasks, document processes, and lead issue resolution. Maintain programmatic data and provide information to university offices as requested. Represent program in the campus professional and continuing education community.

• Steward program advisory board. Set agenda, attend all meetings, and respond to information requests. Lead regular program reviews and assessments, and make recommendations to ensure strong student outcomes and continuous program improvement. Make recommendations to maintain and grow revenues.

Master's degree in any field. Excellent written, oral, and presentation skills. Proven ability to exercise independent judgment, tact, and diplomacy in complex situations with multiple stakeholders. Professional experience managing budgets and/or conducting financial analysis. Demonstrated ability to manage multiple responsibilities simultaneously. Ability to work effectively both independently (with limited supervision) and in a team environment. Ability to travel within Texas occasionally. Demonstrates core values as listed in the general notes section of posting.

Relevant education and experience may be substituted as appropriate.

Three or more years of experience working in higher education. Direct experience administering continuing and professional education programs. Direct experience supporting and working with faculty and instructors.

$65,000+ depending on qualifications

• May work around standard office conditions.

• Repetitive use of keyboard at a workstation.

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• [PDF]
• [PDF]
• [PDF]
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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.