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Complex Coordinator-Housing and Residence Life

The University of Texas at San Antonio
United States, Texas, San Antonio
1 UTSA Circle (Show on map)
April 08, 2024


Complex Coordinator-Housing and Residence Life

Location: San Antonio, TX
Regular/Temporary: Regular
Job ID: 11706
Full/Part Time: Full Time

Org Marketing Statement

The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 34,300 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more , on or on , , , or .

Posting End Date: Applications will be accepted through 11:59 PM CDT on 4/19/2024. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received.

Salary Range: $35,568 annualized, commensurate with education, experience and qualifications.

Hours: up to 40 hours per week, exempt.

Required Application Materials:
  • Resume and cover letter required.


Essential Functions

Job Summary

Function: Primary live-in responsibility for the administrative management and student development programming in a residence hall community of 1,000 students.

Scope: Assists in all aspects of the delivery of a comprehensive year-round residential program that fosters the holistic development of students.

Core Responsibilities
  1. Responsible for providing overall leadership for an assigned residential community.
  2. Hires, trains, and supervises residential staff.
  3. Creates student staff selection, orientation, training, and personal professional growth opportunities.
  4. Ensures staff are effectively evaluated.
  5. Plans, coordinates and monitors residential staff work schedules and activities.
  6. Ensures hall coverage by establishing specific daytime, evening, and weekend duty schedules for assigned staff, as well as during vacation and break periods.
  7. Participates in professional staff recruitment, selection, training, and staff development processes, and other departmental functions and priorities.
  8. Provides leadership and direction for the development of interpersonal relationships with and among students in residential communities to ensure a safe, secure, healthy living and learning environment.
  9. Maintains consistent and direct contact with students throughout the residential community and maintains departmental visibility.
  10. Creates engaging residential communities by overseeing the implementation of the departmental residential curriculum.
  11. Leads residential engagement efforts through multiple avenues, including but not limited to, in-hall opportunities, large-scale campus and athletic events, student interactions, and educational programming.
  12. Manages department procurement cards, primarily utilized for residential programming purposes.
  13. Maintains up-to-date documentation and adheres to monthly reconciliation deadlines.
  14. Supports department SIH and LLC community collaborations regarding academic and community development initiatives.
  15. Serves as a hearing officer for violations of housing community policy and Student Code of Conduct violations as directed.
  16. Conducts cases utilizing Maxient to accurately update, maintain, and manage student conduct records.
  17. Participates in the on-call duty rotation to respond to emergencies, students in crisis, urgent customer service situations, and urgent maintenance situations.
  18. Prepares reports on resident activities and resident status.
  19. Coordinates with HRL Facilities on the maintenance, safety, and security of the facility.
  20. Monitors, reports and follows up on work order requests.
  21. Performs other duties as assigned.

Periodic:
  1. Collaborates with campus resources such as, but not limited to, the Behavioral Intervention Team, Equal Opportunity Services / Title IX Office, PEACE Center, and Counseling Services in support of individual residents and the residential community.
  2. Represents Housing and Residence Life in committees and at university functions as necessary.
  3. Provides leadership and direction for special tasks and other duties as needed or assigned.

Required Qualifications
  • Bachelor's degree from an accredited institution.
  • Two (2) years of experience in one of the following areas: Student Affairs, Student Housing, Student Activities, Student Orientation, Counseling Services, or a related field.
  • Personal computer and standard office equipment.
  • Strong time management and organizational skills.
  • Strong communication skills.

Preferred Qualifications
  • Master's degree from an accredited institution.
  • If considering a Master's degree as a substitute for required years of experience, the degree must be in Student Personnel, College Student Development, Higher Education Administration or Leadership, Counseling, Sociology, Social Work, Psychology, Communication, Anthropology, Bicultural-Bilingual Studies, History, Public Administration, or related field. 1 Year Education = 1 Year Experience.


Additional Information
  • UTSA is a tobacco-free campus.
  • This is a security-sensitive position. Employment is contingent upon a successful background check.
  • Applicants selected must be able to show proof of eligibility to work in the United States by time of hire.

Working Conditions
  • Typical university residential facility atmosphere.
  • Requires use of personal computing equipment, telephone, multi-functioning printer, and calculator.
  • Ability to travel to and from meetings, training sessions, or other business-related events.
  • Occasional after-hours and weekend work or overtime may be required.

Special:
  • Position will reside on-campus and have live-in responsibilities including on-call duty and on-duty rotation with other professional staff members.
  • Position requires occasional travel with students to various conferences.

Physical Demands:
  • Will require the ability to ascend/descend stairs to access all levels within a housing unit.
  • May occasionally require navigating close quarters, small-enclosed rooms, and other small areas.
  • May occasionally require navigating through cluttered student rooms and/or narrow passageways.
  • May occasionally require moving furniture and related objects to and from the residential community or within a resident room.


This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility.

Equal Employment Opportunity

As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities.

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