International Casino Marketing Executive Asia - The Cosmopolitan

JOIN THE SHOW! The Cosmopolitan of Las Vegas is currently seeking a highly skilled International Casino Marketing Executive - Asia to play a pivotal role in our Player Development programs for the Asian market. Your primary objective is to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).

As the key liaison for VIP relations, you'll engage in both on and off-property efforts to establish and nurture relationships with potential high-value gaming guests. Your responsibilities will include frequent interactions with high-value guests, where you will be entrusted with decisions regarding extensions of complimentary services and goods.

The ideal candidate must be fluent in Mandarin and/or Cantonese language. If you are a seasoned professional seeking to contribute to the success and prestige of The Cosmopolitan of Las Vegas, we invite you to apply and be a part of our dynamic team.

WHAT WILL YOU DO?

• Determine and evaluate customers' casino activity to provide corresponding incentives and has authorization to approve limited amount of allowance (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).
• Maintain and develop property's customer base to support increasing the customer development efforts.
• Manage customers' reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.
• If authorized, grant limited amount of marker authorization limits to qualifying customers.
• Make critical business decisions regarding customer credit lines, allowances, and comps.
• Assist in managing customers to profitable levels.
• Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.
• Attend special event functions when appropriate to promote marketing efforts and greet customers.
• May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.
• Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for information about such guests in accordance with company policies.
• Resolve customer disputes and complaints to the satisfaction of the customer and the company.
• Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.

WHAT WILL YOU NEED?

• Either a Bachelor'sdegreeorequivalentexperience.
• Three(3)yearofpriorrelevantexperience.
• Abilitytocommunicateeffectivelyinthelanguagefortheassignedregion: AsianMarketing-Mandarinand/orCantonese.

WHAT WILL MAKE YOU STAND OUT?

• Able to work in the fast pace environment
• Able to work as a team with co-workers
• Demonstrate marketing functional attributes (competencies)
• Demonstrates savvy interpersonal skills to effectively communicate with all business contacts
• Shows flexibility in working a variety of shifts
• Demonstrates and maintains a professional, neat and well-groomed appearance adhering to MGM Resorts International Marketing standards.
• Able to travel domestically or internationally to meet existing customer base.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Gaming license/registration as required by jurisdiction(s)