Intern (Community Relations and Outreach)

OR

Able to meet the qualifications of a County Commission and Human Resources approved internship or apprenticeship program

None.

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The successful Intern will be professional, motivated, resourceful, and energetic. The intern will be responsible for large volume of data entry and data management and have considerable knowledge of administrative and clerical duties such as using Microsoft Office / Office 365, gathering and organizing data to provide information for section special projects or reports. Intern will also assist in preparing written reports and conducting dialogue with clients or County personnel to obtain basic information for agency use. Support the community relations and outreach team.

* May perform a variety of duties in order to gain skills and professional experience. These duties may include but are not limited to the following: graphic design of marketing materials, managing event logistics, entering and analyzing performance metrics, generating reports, collaborating with small business and economic development sections on projects.

* Assist Section Manager with other various tasks such as managing the community calendars, maintaining logs, managing spreadsheets and reports, mailbox monitoring, creating documents, taking meeting notes, creating and managing websites, social media, or databases, as well as writing correspondence, etc.

* Assembles and summarizes material from files; cross-references data and locates information requested by general instructions from the supervisor; composes correspondence or selects appropriate form letter reply; keeps various activity and production records which may involve assembling reports from other sections of the department.

* Must have excellent computer/typing, communications, analytical, and interpersonal skills and be detail oriented and follow-up skills, self-motivated, able to multi-task, work independently in a fast-paced environment, and take initiative.

* Assist with special events with the back end administrative duties such as scheduling, data entry and and helping with the set up for the business development and training events. Monitor social media channels and all email in-boxes.

* Generate reports by querying a customized database. Provide administrative support to the Section Manager, including scheduling meetings, appointments, and managing the event master calendar.

* Assist employees in other locations by maintaining and reporting section staff schedules for agency master calendar, relaying instructions and requesting information needed by supervisor. Provides administrative support to agency. Performs related work as assigned.

Intern must have the ability to:
*Conduct research, assemble data, use Adobe or Canva graphic design software, prepare reports and utilize various computer programs.
*Organize and coordinate multiple, time-sensitive assignments, and maintain work records
*Independently and efficiently manage one's time, meet tight deadlines, attention to detail, follow-up skills and balance competing priorities.
*Display excellent communication skills verbally and in writing with all levels of individuals both internal and external with good grammar and spelling.
*Display exceptional interpersonal skills with the ability to carry out responsibilities, including gatekeeper roles, while maintaining excellent rapport and positive relations with internal and external contacts.
*Develop new social media campaigns, considering current and planned promotional activities

Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level.

Holds self and others accountable to meet commitments. Operates with a clear sense of responsibility; learns about, and adheres to, most policies, procedures, and work requirements. Takes steps to ensure work is done properly, communicates status, and addresses any errors.

Consistently achieves results, even under tough circumstances. Does what is necessary to meet goals and deliver expected results with acceptable quality. Shows consistent effort to complete even unpleasant or routine tasks in a timely manner; maintains work focus despite obstacles or setbacks.

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Pays attention to others' insights, advice, or instruction, grasping the main elements. Promptly shares relevant information with the right amount of detail.

Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Seeks and responds to constructive feedback in a positive and professional way. Seeks to understand own impact on others; acknowledges mistakes and finds ways to avoid repeating them.

Actively seeks new ways to grow and be challenged using both formal and informal development channels. Takes advantage of available opportunities to update knowledge, skills, and abilities and to apply them on the job. Seeks guidance concerning opportunities and resources for continuous learning and development.

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.