Assistant Director, Global Abroad Programs, Global Affairs

Application Instructions:

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Job Description Summary

Job Description

Essential Functions:

• Advises students interested in study abroad/study away opportunities and implements requisite administrative procedures.
• Supports students and other partners through global experiences and cultural adjustment following policies, procedures, laws, and health/safety guidelines.
• Identifies, plans, and implements global education programming; facilitates pre-departure and re-entry programming.
• Serves as liaison with international partner institutions and study abroad/away program providers.
• Assists in the development and implementation of new program initiatives.
• Works as part of a team to manage the work of the office related to specific study abroad/away program administration (program marketing, recruitment, outreach, administrative tasks, pre-departure preparation, student support, returned student services, program planning, data report compilation).
• Oversees outreach efforts (meet with academic departments to promote opportunities; support program applications through the review and approval process, provide insight on best practices)
• Provides faculty support including training for faculty liaisons/resident professors and foster peer to peer engagement among faculty liaisons.
• Communicates with other administrative and academic departments on campus regarding all aspects of study abroad/study away.
• Trains the study abroad advisors.
• Serves as the secretary on the Study Away Committee.
• Develops and implements an annual calendar of programs and activities to support student recruitment and involvement in study abroad and global programs, including but not limited to information sessions and college-specific outreach events, study abroad fairs, pre-departure and return sessions, etc.
• Represents the office on university-wide committees.
• Serves on the emergency response team and assists the office in mitigating risk with a focus on student health and safety.

Required Education, Knowledge, Skills, Abilities:

• Bachelor's degree plus five to seven years of related experience or equivalent combination of education and experience.
• A minimum of three years direct work experience with study abroad required.
• Extensive experience working, studying, or traveling abroad required with personal study abroad experience preferred.
• Experience working with students from different cultural backgrounds is preferred.
• Ability to work as a member of a team and under pressure.
• Excellent communication skills, both oral and written with strong interpersonal skills.
• Excellent judgment and ability to deal with difficult situations.
• Ability to be flexible in work assignments.
• Ability to work effectively with students, faculty, and other University colleagues.
• Ability to travel locally, nationally, and internationally to attend professional conferences and participate in overseas site visits.
• Valid driver's license with good driving record; must be insurable.

Preferred Education, Knowledge, Skills, Abilities:

• Bachelor's degree plus seven to ten years of related experience or equivalent combination of education and experience.

• Ability to work in a supervisory capacity.
• Experience using Terra Dotta software along with Microsoft Office, Google Workplace, etc.
• Proficiency in at least one foreign language preferred.

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Sedentary work primarily involving sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned.

Environmental Conditions:

• No environmental conditions

Disclaimer:

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee's supervisor.

To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply. Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.

Additional Job Description

Time Type Requirement

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

WakeForestseeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate.In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on thebasis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran statusandencourages qualified candidates across all group demographics to apply.