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Network Support Technician- Onsite

Cognizant North America
life insurance, parental leave, paid time off, paid holidays, 401(k)
United States, Texas, Irving
5001 Statesman Drive (Show on map)
April 11, 2024
About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help customers transform infrastructure and workplace to meet the constantly evolving needs of the digital era. Our broad approach delivers key results for our customers by achieving cloud driven modernization and workplace and operational transformation to own the business in a secure environment. EEO Statement & Accommodations: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information. Role: Network Support Technician Location: Irving, Texas Required Qualification Experience in handling Technical support for networking such as: WAN and LAN connectivity, routers, firewalls, wireless and security. Remote access solution implementation and support such as IPSEC VPN. Understanding of DNS/DHCP, experience with Command Line Interfaces to manage computer equipment. IT Support relating to technical issues involving Microsoft's core business applications and operating systems. Respond to and resolve alerts and tickets generated from the monitoring system and/or customer requests in a timely fashion. Maintain accurate time and records in all service tickets as performed. Collaborating with the IT department on the deployment and maintenance of network technologies. Improving intranet performance and crafting internet domains. Testing the exchange of data between computers, servers, modems, and routers. Maintain system configuration information within ticketing system and ensure it is dedicated to relevant tickets. Benefits: Cognizant offers the following benefits for this position, eligibility requirements: Medical/Dental/Vision/Life Insurance, Paid holidays plus Paid Time Off, 401(k) plan and contributions, Long-term/Short-term Disability, Paid Parental Leave, Employee Stock Purchase Plan! Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Employee Status : Full Time Employee Shift : Day Job Travel : No Job Posting : Apr 11 2024 About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow us Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email with your request and contact information.