Senior Technical Program Manager - Atlas Foundational Services

MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Atlas Foundational Services Engineering team is a cross-functional team focused on both platform services and product development. The team is primarily based in Seattle with members and cross-team partners from Seattle to Dublin. This team owns the foundational platform capabilities of MongoDB Cloud Service products that includes critical backend services, auditing, and customer alerting. Our services and platform ensure feature teams can build together a secure, modern, consumption-based SaaS that is delightful to customers.

As a Senior Technical Program Manager, you will partner with key Engineering, Product, and Product Design stakeholders to deliver critical services and features that will allow our MongoDB Cloud Products to scale. As the Atlas Foundational Services team continues to grow, you will be able to use existing JIRA, Google Docs, and automation tooling to help the team mobilize and scale its team operations.

We are looking to speak to candidates who are based in the Seattle, WA for our hybrid working model.

• Experienced in managing technical projects and working with full stack development teams using a variety of project management techniques
• Experienced with 5+ years working in a technical capacity and/or in a project or program management role
• Capable of deep user empathy and adept at balancing product goals and engineering constraints to deliver impactful experiences
• Proficient in grasping the infrastructure of the Cloud platforms, and skilled at identifying the technical interfaces between teams
• Able to maintain a strategic view of our software engineering processes even while executing on the daily operations of the team
• Inspired to innovate in areas where automation can replace manual work. The team works with JIRA and Google Docs so any programming proficiency with either or both tools is a plus
• Skilled at communicating across a diverse set of engineers and stakeholders
• Hyper-organized and capable of juggling all of the data associated with projects and task-tracking
• Knowledgeable of agile methodologies and experienced with implementing project management best practices
• Driven by an attuned sense of priority and urgency to ship features and achieve the right business outcomes
• Trained in working with project tracking software (e.g. JIRA, Rally, MS Project, Trello)
• Interested in learning everything about MongoDB

• Execute and improve the processes and tools that inform the daily life of engineering teams
• Drive coordination between product development teams and internal stakeholders to prioritize the team's backlog and plan its release roadmap
• Identify risks to the team's delivery, mitigating them where possible
• Own the data around the health of each team's project and ticket backlog
• Know when a project/team requires more hands-on management and know when it is time to operationalize and develop a process framework for the project and/or team(s)
• Promote a culture of continuous improvement by conducting retrospectives to help identify areas of growth and learnings within and across teams
• Recognize patterns in a sea of information and take action accordingly
• Expand knowledge into new domains by consistently working to gain the requisite technical knowledge required to skillfully manage the complexities, dependencies, and risks associated with engineering projects

• In 3 months you will understand MongoDB's R&D platform and be fully ramped on engineering development processes
• In 6 months you will be actively partnering with your key stakeholders and own executing on those processes
• In 9 months you'll have begun identifying areas for improving the team's operations, building consensus for improvement, and have an implementation plan for bringing these changes to fruition

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, related fields or equivalent practical experience
• Demonstrated technical aptitude and strong analytical skills with proven results
• 5+ years industry experience as a program or engineering manager
• Effective written and verbal communication skills, with the ability to adapt style and delivery for a variety of audiences

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.