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Technology Support Specialist I
The University of Texas at San Antonio | |
United States, Texas, San Antonio | |
1 UTSA Circle (Show on map) | |
April 11, 2024 | |
Technology Support Specialist I Location: San Antonio, TX Regular/Temporary: Regular Job ID: 11734 Full/Part Time: Full Time Org Marketing Statement The University of Texas at San Antonio is a Tier One research university and a Hispanic Serving Institution specializing in cybersecurity, health, fundamental futures, and social-economic transformation. With more than 34,300 students, it is the largest university in the San Antonio region. UTSA advances knowledge through research and discovery, teaching and learning, community engagement and public service, and with an intentional focus on career readiness the university produces more graduates for the workforce than any other institution in the region. It is a catalyst for socioeconomic development and the commercialization of intellectual property - for Texas, the nation and the world. UTSA has been recognized as a Top Employer in Texas by Forbes Magazine. Learn more , on or on , , , or . Posting End Date: Applications will be accepted through 11:59 PM CDT on 4/15/2024. At the discretion of the hiring department, this position posting may close once a sufficient number of qualified applications have been received. Salary Range: Up to $45,000/Annualized, commensurate with education, experience and qualifications. Hours: 40 hours per week, non-exempt. Required Application Materials:
Essential Functions Function: To provide dedicated customer-centric delivery of IT services, timely break-fix, and service request fulfillment, and skillfully represent UTS in all customer service interactions. Scope: Serve as a tier I support role within the UTS Desktop Support Services team, providing hardware/software support and technical skills required for the troubleshooting, operations, and optimization of digital computing and communications equipment. Provides in-person support, on-site support, walkup support, and remote assistance as necessary to meet dynamic support requirements. Core Responsibilities
Required Qualifications
Preferred Qualifications
Additional Information
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This position will be primarily located on campus. Travel and parking expenses are the employee's responsibility. Equal Employment Opportunity As an equal employment opportunity and affirmative action employer, it is the policy of The University of Texas at San Antonio to promote and ensure equal employment opportunity for all individuals regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or genetic information, and veteran status. The University is committed to the Affirmative Action Program in compliance with all government requirements to ensure nondiscrimination. Women, minorities, people with disabilities and veterans are encouraged to apply. UTSA campuses are accessible to persons with disabilities. To view the full job posting and apply for this position, go to jeid-47fd0aa80d90714cae34d0a18e8c14d3 |