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Customer Service Representative-Temporary/Seasonal
Maricopa County | |
United States, Arizona, Phoenix | |
501 West Jackson Street (Show on map) | |
April 11, 2024 | |
Posting Date 04/18/24Application Deadline 05/12/24Pay Range $17.00/hourThis position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Please note that this position provides temporary, seasonal support through December 2024. Job Type UnclassifiedDepartment Call CenterAbout the Position Looking for a great opportunity to learn about County departments as well as help the community with their questions? Consider being an Office Assistant/Customer Service Representative for the STAR Contact Center. As a Seasonal Customer Service Representative, you will be the first impression to the citizens of Maricopa County. It will be your knowledge that will guide callers in being the first contact resolution for our offices. You will help assist in answering calls, answering questions, and transferring calls when necessary, some data entry. This is a great entry-level opportunity to learn how Maricopa County works. Some unique values of this position include:
About Us The mission of the STAR Contact Center is to provide knowledgeable, courteous, and efficient information to all incoming telephone questions to the Recorder, Elections, Assessor, and Treasurer offices and to assist callers that call the County Switchboard. With access to these multiple offices and their data, the Contact Center Representatives can answer nearly every question in a single call. Bilingual agents are also available. The Assessor's Office prides itself on providing property assessments that uphold fairness and equity for Maricopa County property owners and residents. They are leading the industry with integrated, state-of-the-art appraisal systems and seeking the best and brightest to join the team! Proud to Offer
We Require
We Also Value
Job Contributions
Working Conditions This position is in an office setting and will require sitting for long periods of time. Selection Procedure
Maricopa County is an equal opportunity employer. Apply Now! |