Loan Adjuster (HYBRID)

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a hybrid position with in-office days in our Administrative Services Center in East Petersburg, PA.

Coordinates the review and collection of delinquent consumer loans to ensure compliance with banking laws, regulations, and Fulton Financial Corporation polices. Enters data to Special Assets Database via a computer terminal. Works to ensure proper collection and follow up on their consumer portfolio.

Maintain an automated history of delinquent installment loans and lines of credit. Contact delinquent customers by telephone, letter, and field calls visiting customers at their residence to make arrangements to bring their accounts to a current status. Make recommendations to Collection Manager for legal action. For charge off analysis, compile all information, Appraisal, Lien Searches, Credit Bureau, Summary of collection efforts etc. necessary to recommend accounts for charge off.
• Assist in the repossession of property under lien. Coordinates collection efforts with branch and other departments.
• Assist in the Early Intervention Process when speaking with a customer to go over options and send out Cert Letter and packages as needed. As well as ordering skip traces and field calls as needed when no phone contact is possible.
• Represent the Bank at sheriff sale or bankruptcy proceeding. File and present Bank's case at civil complaint hearings.
• Complete various floor plan audits each month, for both true floor plans and lines of credit. In addition they will review their findings with the Vice President FFC Collection Manage/ Floor Plan Officer and report on any potential problems.
• Assist in the enforcement of insurance requirements for property under lien.
• Assist Bank customers in curing the delinquency and bringing the account to a current status, as well as making recommendations for re-aging and extensions to Collection Manager.

High School Diploma or equivalent. (Required)

1 or more years Banking.

1 or more years Collections.

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate's knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The hourly rate for this position is $16.75 - $20.72.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.