11306-Case Manager- SC/Salvation Village-HP

Misson Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Summary

To provide ongoing support and expertise through comprehensive assessment, planning, implementation and overall evaluation of client needs. The overall goal of the position is to enhance the quality of client management and satisfaction, to promote continuity of care and cost effectiveness through the integrating and functions of case management, utilization review and management and discharge/permanent housing planning. Has accountability for the care, coordination and discharge planning of all clients. This position is accountable to the Program Manager. The Case Manager assesses the housing, health, financial, and psychological needs of program residents. The Case Manager then develops and implements individual service plans to meet those needs.

Essential Functions

1. Conduct intake assessments with new residents.
2. Gain and maintain a comprehensive knowledge of HMIS.
3. Complete all data entry requirements for HMIS per contract requirements.
4. Gain information and maintain documentation, quality control checks and file audits.
5. Development of an individual service plan for each resident and monitor implementation.
6. Develop a Next Step Discharge plan for residents who are successfully placed in housing.
7. Provide follow up case management for residents at 1, 2, 4 and 6 months following successful discharges.
8. Assist new residents to access financial entitlements and health care, providing advocacy when necessary.
9. Assist new residents to access appropriate psychological and substance abuse care.
10. Refer clients to agencies providing transitional and permanent housing.
11. Provide counseling to residents on community housing, health benefits, financial support, and available community and public services.
12. Maintain a current file of appropriate community resources for staff use.
13. Network with outside appropriate agencies.
14. Complete periodic reports as required by The Salvation Army and funding agencies.
15. Compile monthly statistical reports as required by county and city contracts.
16. Attend weekly case management meetings to update the team concerning service plan progress and emerging needs.
17. Maintain positive working relations with Salvation Army representatives, volunteers, and all agencies providing services to residents.
18. Drive clients to housing appointments.
19. Other duties as assigned by the management team.

Team Player - Works well as a member of a group
Loyal - Shows firm and constant support to a cause
Leader - Inspires teammates to follow them
Dedicated - Devoted to a task or purpose with loyalty or integrity

Self-Starter - Inspired to perform without outside help
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Bachelor of Arts in Social Work preferred or AA degree in related field preferred. Minimum of 1-year experience working with low-income and/or homeless individuals and families. Basic understanding of mental health disorders. Knowledge of the unique issues of homelessness. Ability to work with diverse population in a caring, sensitive, and non-judgmental manner. Proficient in Microsoft Word and Excel. Ability to read, write, speak, and understand English. Bilingual English/Spanish is preferred. (required)

Driver's License (required)

Skills