FRFS Manager - Senior Manager

Your Role as a Manager

Leads department(s) and directly manages people leaders and/or individual contributors supporting and delivering technology solutions, in accordance with the Federal Reserve Financial Services' (FRFS) strategic objectives. Identifies, initiates, and influences changes to performance and productivity targets, and department initiatives. Promotes diversity, equity, and inclusion by respecting the different backgrounds and experiences of people and giving all employees the opportunity and resources needed to contribute, influence, and succeed. Manages performance process and communicates clear expectations. Implements, and at times, establishes technology strategy and vision. Demonstrates leadership skills as outlined by the Bank's competencies. Models and champions the Bank's values; is a steward of the Bank's strong culture and sets clear expectations for others.

Key Activities:

• Promotes diversity, equity, and inclusion by respecting the different backgrounds and experiences of people and giving all employees the opportunity and resources needed to contribute, influence, and succeed.

• Demonstrates the behaviors outlined in the Bank's leadership competencies; identifies and develops Bank leaders and employees.

• Recruits and retains diverse talent by driving engagement and supporting professional growth for employees and leaders through feedback, coaching, and development opportunities.

• Manages performance process and communicates clear expectations; engages direct reports in performance, coaching, and development conversations; and provides performance evaluations based on the results achieved against expectations.

• Leads and develops team(s) to make progress towards positive outcomes and execute on goals and priorities in alignment with the mission and strategy of the organization and business.

• Contributes perspective to make sound judgments, mitigate risks, influence direction, and manage and lead through change.

• Builds and applies business area knowledge, expertise, and/or broad perspective to influence and advance organization and business strategy and goals.

• Collaborates with leadership colleagues across the organization to develop a shared understanding of people practices, processes, terminology, etc. to ensure a collective employee experience.

• Builds trust and confidence through positive relationships and effective communication internally and externally.

Your Responsibilities:

• Directly manages employees engaged in work of a moderate to complex technical nature, and/or manages a technical function with an expanded scope of responsibility. Decisions are guided by standards, policies, procedures, and business plans as well as cross area resource availability and functional objectives.

• Expanded responsibility for heavily influencing the establishment of department level and technical strategy and objectives. Provides guidance to staff and receives some direction from senior managers, directors, or supervising officer.

• Demonstrates competence in independently handling occasional complex issues.

• Oversees the establishment and execution of department goals and objectives to support achievement of the FRFS strategic plan. Identifies, develops, and implements appropriate information technology infrastructure in support of FRFS and System initiatives. Develops tactical plan and ensures all department responsibilities including goals and objectives, budget targets, and performance metrics are met. Ensures staff understand and remain focused on goals and objectives.

• Prioritizes workflow of staff to ensure efficient utilization of resources and completion of work. Develops standards and policies. Reviews written reports, papers, and correspondence for accuracy, consistency, style, and clarity.

• Interacts with department, FRFS, and Bank management throughout the System to resolve escalated issues and/or provide recommendations related to business, technical, budgetary concerns.

• Demonstrates support for, and ensures compliance with, FRFS, Bank and System policies and procedures. Identifies risks in the activities of the department and leads technical and operational improvements to minimize risks.

• Conducts and may lead workforce planning for the department. Recognizes the full potential of employees and provides them with needed resources, experiences, and other support. Effectively delegates assignments to provide reasonable challenge and developmental opportunities for people leaders and staff to strengthen depth and breadth of knowledge. Facilitates delegated assignments by defining parameters, balancing business priorities with individual workloads, and removing barriers.

• Identifies and understands broad, complex issues at the Bank or System level and determines their impact. Confronts problems decisively, taking timely and appropriate actions. Involves others in decisions when appropriate to take advantage of their talents and skills. Makes sound and difficult decisions that benefit the FRFS even when in conflict with own views. Seeks and supports new ideas or innovative approaches to department work processes, while considering the existing culture. Questions assumptions and conventional thinking and practice to continuously improve processes. Encourages and rewards creativity and diversity of thought. Recognizes when cultural shifts are necessary to achieve higher standards of performance and makes recommendations to supervising officer.

• Celebrates successes and acts to positively influence the Bank's culture. Fosters and supports a positive work environment. Addresses interpersonal conflicts and supports others in addressing issues.

• Stays abreast of latest IT technologies, applications, and industry standards by reviewing periodicals, attending seminars, and maintaining contact with local vendors.

Qualifications:

Education: Bachelor's Degree from an accredited college or university, or equivalent combination of directly related education and/or work experience.

Preferred Qualifications:

• Project Management (Various methodologies, including traditional waterfall and Agile, with a strong preference for Agile/Scrum/SAFe Agile experience.)

• Preferred Certifications/Licenses: Project Management Professional (PMP), Agile, SAFe Agile, Scrum

• Industry Best Practices for IT Organizations

• Key Technology Disciplines used within the Federal Reserve System (FRS)

• Budget/Accounting Principles and Systems

• FRS Accounting Process Knowledge Preferred

• Microsoft Applications

This position has additional screening requirements due to the information accessed while performing the job. These additional screenings would be initiated at the time of offer acceptance and can take up to a couple of months to be completed. You can begin work before the screening is completed; however, continued employment is contingent on acceptable screening results. The areas screened may include education/employment verification, criminal history, credit history, and reference checks.