Senior Manager, Product Information

Job Description

Managing a PIM with a large user base is part art & part science. We're seeking a motivated PIM Manager to set up and support product content and data activities. The ideal candidate has a keen eye for detail and a deep understanding of the technology landscape, including various data management systems and architectures. This role will manage a team of analysts and work closely with digital operations, IT & sales stakeholders. The ideal candidate understands distribution supply chains and thrives in a complex environment with many moving parts. The Sr PIM Manager will also contribute to PIM operations, support, and user training activities.

Responsibilities

Team Management

* Oversee team of analysts responsible for item set-up, enhancement, and classification.

*Support team as necessary in responding to ad hoc requests to adjust/correct product data

*Support team as necessary in collaboration with DAM Manager to adjust/correct product images

*Establish processes, documentation and training for new PIM Team analysts

Data Model & Governance

* Support the continuous improvement of our Product Information Management (PIM) data model by automating processes and streamlining/optimizing where possible.

* Set up and maintain data quality standards and document/provide feedback to users to ensure standards are understood

* Create formulas to complete complex data conversions & attribute/hierarchy mapping

Channel Mapping, Syndication & Data Imports

* Facilitate the creation of new sales channels and deprecation of old channels as needed

* Build and enhance Excel templates for users to complete data gathering

* Assist business units in loading large sets of product data into inRiver

* Support onboarding of new business units and ERP/DAM integrations

Operations & Support

* Design and implement PIM systems that enable the efficient and effective management of product information across multiple channels and platforms

* Work closely with business stakeholders to understand product information management needs and develop solutions that meet those needs

* Collaborate with cross-functional teams, including IT, Sales, Digital Asset Management and Product Management to ensure that product information is accurate, complete, and up-to-date

* Facilitate enablement of journey to elevate our product content to best-in-class via reporting, insights, multivariate testing, etc.

* Develop processes to support data needs including reports, audits, and data transformation

* Collaborate with Taxonomist to integrate data elements into new schemas established by PIM taxonomist

Change Management

* Stay abreast of everchanging retailer requirements and inRiver feature updates, communicate them to the PIM team and brand stakeholders as needed

Documentation

* Define and document PIM processes so any PIM team member can quickly understand the purpose of formulas, attributes, etc.

* Collaborate with the stakeholders on strategy for rolling out new capabilities

IDEAL CANDIDATE ATTRIBUTES

Required Qualifications

* Experience creating & managing data models, workflows, tasks, formulas, channels, mapping, transformation, and process documentation

* 5+ years' experience in PIM management, architecture and implementation or similar position

* 2+ years' experience managing a team

* Strong knowledge of PIM concepts, principles, and best practices

* Deep understanding of data management systems and architectures, including data modeling, metadata management, and data governance

* Strong communication/interpersonal skills and ability to interact with users to gather data, resolve issues, and develop effective working relationships across the organization

* Excel power user (complex formulas, pivot tables, queries, lookups, data validations, etc.)

* Excellent technical documentation skills (supporting both technical & business users)

* Solid analytical thinking skills and problem-solving abilities

* Experience supporting PIM users

* Ecommerce experience (1P and/or 3P)

* Familiarity with taxonomy development & deployment (in conjunction with Taxonomist)

* Strong project management skills and ability to manage multiple projects simultaneously

* Other responsibilities and projects as assigned.

Preferred Qualifications

* Bachelor's degree in Computer Science, Information Systems, or equivalent professional experience

* Experience leading initiative to integrate PIM product to other systems

* Certification with SAS PIM products such as inRiver/Salsify/Infomatica, etc.

* Distribution supply chain or B2B ecommerce experience

* SharePoint experience

Equal Opportunity Employer.

Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.