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Service Desk Analyst II
SRS Distribution Inc. | |
United States, Texas, McKinney | |
Jul 25, 2024 | |
The SRS Service Desk Analyst II ("Service Desk Analyst") works as an integral part of the Information Services Team to provide outstanding customer service and support for all users in our Corporate and Branch locations. The Service Desk Analyst is the first line of support for all technical issues submitted to the Service Desk. Duties and Responsibilities:
Education and Experience: High-school diploma or general equivalency diploma (GED) with three years related desktop administration experience. Experience with remote offices/users helpful. Excellent written and verbal communication skills. Computer Skills: To perform this job successfully, an individual must have intermediate technical knowledge and familiarity with
In addition, excellent troubleshooting skills are required using various toolsets such as browser search engines, systems administration tools, and scripting and automation tools. Certificates and Licenses: Valid driver's license required. Microsoft/CompTIA certifications preferred. Able to work in our environment:
Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. |