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Employee Relations Manager

Southcoast Health System
vision insurance, tuition assistance, 403(b), retirement plan, employee discount
United States, Massachusetts, New Bedford
101 Page Street (Show on map)
April 27, 2024
SC-H.R. Admin.
New Bedford , MA
Managerial/Prof
Pay Grade: SC030
, Day shift , Exempt
Req # 79084

Work for One of the World's Best Hospitals!

For Six Consecutive Years, Newsweek named Southcoast Health among the World's Best Hospitals (Charlton Memorial, St. Luke's, and Tobey). In addition, since 2018, Southcoast Health has been voted by readers as South Coast Media Group's Best Place to Work. Why? Because we have some of the most talented people in the world!

We are searching for an Employee Relations Manager. The position reports to the Director, Employee & Labor Relations and is responsible for managing the resolution of employee relations matters related to disciplinary actions, conflicts and interpretation of established policies and administrative practices in a timely and effective manner.



  • Conduct in depth investigations of significant issues/claims such as discrimination, harassment, sexual harassment, and other matters that involve complex, time-consuming and/or difficult efforts/concerns.
  • Prepare detailed investigative reports and maintains comprehensive records in our database system.
  • Provides training to leadership on employment matters and lead special projects aimed at improving organizational processes and practices in employment-related activities.
  • Provide support, coaching, and advisement to the HR Business Partners concerning employee relations and performance management matters.
  • Assist in revising and/or developing new HR policies related to employee relations matters.
  • Provide functional or technical supervision of assigned personnel within areas of own position responsibilities where scope of supervisory responsibility is limited to direction, guidance, explanation, etc.



Education and/or Experience Requirements:



  • Advanced degree in HR, Business Administration, Law, or the equivalent education and experience are preferred.
  • Minimum of 3 years practicing as an HRBP, employee relations manager and/or employment law attorney in a law firm or corporate role is strongly preferred.
  • Excellent interpersonal skills including conflict resolution and relationship building required.
  • Expert knowledge of employment law and other related laws required.
  • Strong oral and written communication skills and influencing capabilities required.
  • Experience and proficiency using various personal computer software including MS Office and HRIS systems.
  • Experience working with collective bargaining agreements required.
  • Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.



Southcoast Health is a community healthcare system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island. By uniting a single purpose and building an integrated system of services and resources, we have become one of the largest and fastest-growing health systems in Massachusetts.

Together We Are More.



  • With more than 7,500 employees, Southcoast Health is the largest employer in Southeastern Mass., and the 18th largest employer in the Commonwealth, according to the Boston Business Journal.
  • We strive for a culture of health and well-being that recognizes, respects, and celebrates the rich diversity of one another and the communities we serve.


We are committed to providing our employees in Massachusetts and Rhode Island with optimal benefits that promote a healthy work/life balance and add value to our employees' lives.



  • Generous Earned Time Off Package**
  • Health, Dental and Vision Insurance*
  • Tuition Assistance**
  • Short Term and Long-Term Disability Insurance*
  • Life & AD&D insurance*
  • Flexible Spending Accounts*
  • 403B Retirement Plan with match
  • Limeade Wellness Program
  • Employee Assistance Program
  • Employee Discount Program
  • Career Development Opportunities
  • Diversity, Equity and Inclusion Council


*Available to regular status employees who are scheduled to work a minimum of 24 hours.

**Available to regular status employees who are scheduled to work a minimum of 20 hours.

Are you ready to make a difference in your community? Join us to be More than Medicine!

Southcoast Health is an Equal Opportunity Employer


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