Call Center Operator

Are you equipped with stellar customer service abilities and eager to advance in your professional journey? Advantage Resourcing is currently seeking a Call Center Operator to join our team in Monroe, LA. Don't hesitate - seize the opportunity and apply today!

Compensation: $10 per hour | Employment Type: Temp-to-hire

Shift Options: (Monday - Sunday) 2nd shift 1:00 PM - 9:00 PM | 3rd shift 9:00 PM - 5:00 AM

As a Call Center Operator, you will play a pivotal role in delivering exceptional customer service. Your duties will include promptly addressing incoming calls, discerning potential emergencies via a sophisticated switchboard system, engaging with customers, maintaining meticulous records, coordinating information flow, and continuously enhancing your expertise.

And that's not all - here are the enticing perks that accompany this position:

• Comprehensive medical, dental, and vision insurance coverage
• Life insurance benefits
• Short-term disability support
• 401k retirement plans
• Convenient weekly pay on Fridays
• Access to employee discount programs
• Potential for referral bonuses

We are seeking detail-oriented candidates with outstanding verbal and written communication skills, impeccable typing proficiency, and adeptness in Excel. The ideal candidate will demonstrate a keen eye for detail, possess a drive for excellence, excel in multitasking, and exhibit a customer-centric mindset. Applicants should excel in taking thorough notes and relaying messages accurately, while displaying adaptability to evolving procedures and showcasing strong digital literacy. While 2 years of previous experience is preferred, we welcome candidates with a passion for customer service and a commitment to excellence.

Ready to embark on an enriching career journey? Click "Apply Now" and become part of our exceptional team at Advantage Resourcing, where your professional growth is our priority.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

Advantage Resourcing is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Resourcing is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.