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Information Technology Specialist (Applications Software)

Internal Revenue Service
$103,409.00 - $167,336.00 / yr
United States, North Carolina, Charlotte
April 16, 2024
Duties WHAT IS THE CRIMINAL INVESTIGATIONDIVISION? A description of the business units can be found at: Vacancies will be filled in the following specialty areas: Tech Operations and Investment Services The following are the duties of this position at the full working level. The work of this position requires ensuring the integration of IT programs and services; developing solutions to integration/interoperability issues; designing, developing, and managing IT systems that meet current and future business requirements and apply or extend, enhance, or optimize the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; executing CI's security policy, including protection of sensitive Grand Jury and Undercover data, in order to maintain a high level of trust and integrity; and preparing and presenting briefings to senior management officials on complex/controversial issues. Such work assignments include leading multifunctional development projects in software analysis, prototyping, usability testing, design, development, testing, and implementation for a new system or major enhancement to an existing system. Specific assignment areas include work such as the following: - Drafting project plans for a multifunctional development project in software analysis, design, development, and implementation. - Identifying resource requirements and assigning tasks to project members, reporting progress, and ensuring customer and management involvement throughout the software development process. - Resolving critical issues affecting the configuration of the CI IT infrastructure and coordinating the demonstration of new and enhanced applications to customers and management. - Identifying and correcting weaknesses in critical performance parameters and variances in achieving cost, schedule, and performance goals. - Investigating, evaluating, and selecting tools and methods for improving productivity and software quality throughout the life cycle. Requirements Conditions of Employment Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240)) Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check). Drug test with negative result is required prior to appointment and subject to random drug testing. Qualifications You must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. In addition to the above you must have experience in the designing/developing Java software application for multiple environments, including the web (Internet and/or Intranet) as well as experience with the presentation layer, business layer, and data layer, designing applications, establishing interfaces, and associated technologies sufficient to improve the application's site architecture; experience conducting software analysis; and programming, testing, and debugging programs or documentation. Experience in leading a segment of a Java software application development project. Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume. For more information on qualifications please refer to . Education For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to . FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions. Additional information Subject to a 1-year probationary period (unless already completed). Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled. This is a non-bargaining unit position. Tour of Duty: Monday through Friday Day Shift: Start and stop times between 6:00am and 6:00pm Alternative work schedule, staggered work hours or telework may be available. In the event that a building is closed due to rent management, new hires may be placed in a local commuting location. The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns. Relocation expenses - No The employment of any candidate, including a current employee or a new hire, selected for this position will be conditional on obtaining and maintaining a High Risk Security Clearance. Obtain and use a Government-issued charge card for business-related travel. Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management. Though many locations may be listed, you will be limited to a maximum of 5 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty. A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. . Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required Documents The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Online Application - Questionnaire Education - See Education Section above Registration/License (if applicable) - active, current registration/license High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education. Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible). How to Apply The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 04/25/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 04/25/2024. To preview the Application Questionnaire, please click the following link: To begin the application process, click the "Apply Online" button. You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN). To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 04/25/2024. To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed. To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: . Agency contact information (ERC) Employee Resource Center Phone Email Website Address CI - Tech Operations and Investment Services 1111 Constitution Ave NW Washington, DC 20224 US Next steps Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position. Fair & Transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance.