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FL BLUE CENTER Customer Advocate ( QIP )
Florida Blue | |
life insurance, paid time off, 401(k) | |
United States, Florida, Jacksonville | |
April 25, 2024 | |
Get to know us! Florida Blue, a GuideWell Company, has been providing insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than five million healthcare members across the state. We are looking for exceptional people who will bring our mission to life and succeed by putting the member first.Friendly and outgoing sales-centered individuals that are passionate about helping others achieve their healthcare goals! Let's talk benefits! When it comes to our benefits,we offer a total compensation package including competitive base pay,health insurance, 401(k), as well as work-life balance programs,flexible work arrangements, and opportunities for growth and development.We design our offerings to take care of you-to help you be your best at work and in life. What you will do: The Florida Blue Centers are vital to achieving our market segment objectives to deliver a best-in-class customer experience, create value for the membership, drive market share and profitable growth, and deliver a differentiated experience to drive long-term retention of the membership.The purpose of this position is to support a customer experience that is conducive to sales, retention, and customer loyalty. *This role will beOnSiteat our Jacksonville Location. 4855 Town Center Parkway, Jacksonville, 32246 Hours of Operation: Monday - Friday 9:00 a.m. - 7:00 p.m. Saturday 9:00 a.m. - 4:00 p.m. The essential functions listed represent the major duties of this role, additional duties may be assigned:
What you will need: Experience: *1+ years of work experienceas aFace-to-face consultative experience in a retail environment *Must be willing to work flexible hours to include evenings, weekends, and holidays *Excellent verbal and written communication skill *Proficient with MS Word, Excel, PowerPoint, Internet, and web-based tools Licenses and/or Certifications: *State ofFlorida2-40 license or the license must be retained within 60 days Education: *High School Diploma or GED Preferred Qualifications: *Experience in insurance industry, physician's office, hospital, or other position in health care industry *Experience in store/retail management *Experience with financial products or services *Bilingual - Spanish *Associates Degree When you become part of the GuideWell family, you help bring our mission to life by helping people and communities achieve better health. General Physical Demands: Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. What We Offer: As a Florida Blue employee, you will thrive in our Be Well, Work Well, GuideWell culture where being well as an individual, and working well as a team, are both important in serving our members and communities. To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:
Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ. To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases. Hourly Pay Range:$19 - $30 Typical Hourly Pay Range:$19 - $23 Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring. We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive, and equitable culture for our employees and communities. |