Program Manager (VA CCaS Modernization) (LMI PM)
LMI Consulting, LLC | |||||||
United States, Ohio, Dayton | |||||||
April 16, 2024 | |||||||
Program Manager (VA CCaS Modernization) (LMI PM) Job Locations
US-OH-Dayton
Overview At LMI, we're reimagining the path from insight to outcome at The New Speed of Possible. Combining a legacy of over 60 years of federal expertise with our innovation ecosystem, we minimize time to value and accelerate mission success. We energize the brightest minds with emerging technologies to inspire creative solutioning and push the boundaries of capability. LMI advances the pace of progress, enabling our customers to thrive while adapting to evolving mission needs. LMI is seeking a Technical Program Manager with Contact Center management experience to support our Department of Veteran Affairs (VA) customer. The Program Manager is responsible for turning customers into advocates by pioneering valuable solutions, delivering on commitments, and facilitating an exceptional experience. This role primarily oversees the activities associated with executing solutions and delivering services for customer projects. This includes leading our Project and Program Management staff, managing project resources including subcontractors, and ensuring quality performance. The PM is expected to operate their programs in an entrepreneurial manner to grow, mature, and develop its customer base, capabilities, resources. Additionally, this role collaborates with other departments to support common strategic goals including sales, revenue, engagement, among others. Responsibilities
Deliver Exceptional Client Experience
Qualifications MINIMUM:
DESIRED SKILLS:
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact accommodations@lmi.org Need help finding the right job? We can recommend jobs specifically for you!
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