Manager, Analytics & Reporting (DaVita IKC)

*Internal candidate identified

The Integrated Care Analytics team supports DaVita Integrated Kidney Care (DaVita IKC). DaVita IKC is the renal population health management division of DaVita serving approximately 25,000 end stage renal disease (ESRD) and late stage chronic kidney disease (CKD) patients across the U.S. A key component of DaVita's integrated care strategy is our healthcare analytics team, responsible for developing and communicating analytics and reporting that inform the clinical needs of our populations and the design of our care model.

As the Manager of Reporting & Analytics, you will be responsible for developing and standardizing how we measure program performance, identify trends and opportunities, and communicating outcomes to various stakeholders. You will utilize analytic and problem solving skills to seek input from clinical and operations partners, develop calculation methodologies for metrics and KPIs, design solutions to report metrics/KPIs, project manage development of reporting solutions, and oversee the delivery and socialization. Responsibilities will also include monitoring program performance and leading performance reviews with internal stakeholders on a regular cadence.

The Manager of Reporting & Analytics will work with teammates across various teams ranging from analysts and data scientists, to clinicians and operators, to executive leaders. The environment is highly collaborative and team oriented with a differential focus on both professional and personal growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Manager of Reporting & Analytics must be able to work successfully with cross-functional teams and provide insights to executives across departments. The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive:

• Work collaboratively with the clinical and operations teams to develop metrics, KPIs and reporting to understand and track performance
• Work with stakeholders to understand clinical interventions and operational processes to scope requirements
• Create methodologies and data mapping for calculating metrics/KPIs
• Leverage analytic tools, such as Tableau and Alteryx, to build reports that allow Clinical Operations leaders to monitor teammate performance and support root cause analysis
• Build analytics and reporting that to proactively identify trends and areas of opportunity using medical claims and clinical operations data
• Oversee reporting solutions that support various provider partnerships and programs by:
• Gaining deep understanding of performance metrics and targets of various programs
• Gather feedback from provider and operations partners to design and improve provider reporting
• Track performance of programs across both medical cost and clinical outcomes
• Partner with the account management teams to monitor and communicate program performance to executive leadership
• Proactively establish cadence for reviewing program performance and sharing program insights with relevant stakeholders
• Design reporting and communication materials to facilitate consistent interpretation of program performance
• Develop executive level communications, typically done in PowerPoint
• Adapt communication for relevant internal stakeholders (clinical, finance, operations)
• Commit to continued professional growth and development as well as ensure and contribute to the growth and development of the team's junior personnel.

MINIMUM QUALIFICATIONS

• Advanced degree (Masters or higher) preferred in business, public health, health informatics, analytics, applied, math, statistics, computer science, or a related field
• 1-3 years management experience
• 3+ years of experience in a data analytics or reporting role
• Experience using SQL and relational databases to extract and summarize data, preferred
• Experience leading business reviews with executive leadership teams

ESSENTIAL BEHAVIORS, SKILLS, AND ATTITUDES REQUIRED FOR SUCCESS IN THIS POSITION

• Commitment to DaVita's values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment and Fun
• Effective communication skills - verbal and written
• Strong analytical skills - the ability to accurately perform complex quantitative analyses and quickly learn new data management processes
• Focus on analytical process improvement
• Energetic team player
• Confident self-starter with positive attitude and drive
• Ability to multi-task and consistently meet deadlines
• Problem solver who works well independently and in team environments
• Successful candidates will have interest and strengths in competitive strategy and innovation

Here is what you can expect when you join our Village

• A "community first, company second" culture based on Core Values that really matter.
• Clinical outcomes consistently ranked above the national average.
• Award-winning education and training across multiple career paths to help you reach your potential.
• Performance-based rewards based on stellar individual and team contributions.
• A comprehensive benefits package designed to enhance your health, your financial well-being and your future.
• Dedication, above all, to caring for patients suffering from chronic kidney failure across the nation.

What We'll Provide

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

* Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out

* Support for you and your family: Family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave and more

* Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita's online training platform Star Learning.

Applications are accepted on an ongoing basis.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at