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Deduction & Accounts Receivable Collections Analyst

Gates Corporation
United States, Colorado, Denver
April 17, 2024
Are you inspired by challenging the status quo? Do you thrive in collaborative environments that drive results? If so, Gates could be for you. Gates is a leading manufacturer of application-specific fluid power and power transmission solutions. We push the boundaries of material science to engineer solutions that continually exceed customer expectations. Let's simplify it, think belts and hoses. Found in motorcycles, conveyer belts, cars, tractors, blenders, vacuum cleaners, bicycles, & 3D printers just to name a few. Because why not do it all? WHAT TO EXPECT As an innovation leader, we look for ambitious, forward-thinking, open-minded, and well-rounded individuals to join our global team. Located in our downtown Denver office, you will be responsible for investigating and documenting deductions and determining a path forward, and all A/R duties. This includes handling collection efforts/calls for the general accounts receivable portfolio, documenting daily collections' activity, researching account disputes, and billing discrepancies, performing account/payment reconciliations, identifying delinquent accounts requiring external collection efforts, identifying bad debt or financial exposure. Must be able to quickly analyze and make decisions regarding a customer's delinquency to effectively release customer orders and communicate collection issues with customers on the telephone or email. Key responsibilities: Deduction Management Define overall process of deduction steps through AR and other departments (Pricing, CX Team, Commercial Team) Investigate and research invoice discrepancies. Collaborate with the accounts receivable team to track, validate, and clear customer deductions. High understanding of reason codes and action to follow Work closely with Pricing Analysts to ensure a customer has the correct price in their system. Ability to understand and access customer portals to confirm quotes and price levels. Accounts Receivable - Collections Daily cash application completed on assigned accounts. Creation and management of customer deductions and coordinating internal or external resolution. Reviews and monitors delinquent accounts within an assigned customer account portfolio. Completes daily contact with customer A/P associates using various methods (i.e., phone, email, etc.). Documents all portfolio management activities (business-to-business collections). Fulfills customer requests for copies of invoices, credit memos and statements. Mediates and facilitates between customer and internal Gates' departments such as Customer Service, Marketing, Distribution, Sales, and others as needed. Provides various monthly reporting of collections activity for assigned accounts as determined by management. ABOUT YOU 4-6 years of accounts receivable experience (i.e. collections, customer service role, accounting functions). Progressive experience in Finance or Analytics Strong verbal and written communication skills Excellent Financial Analysis and Advanced Microsoft Excel skills Demonstrates initiative and problem-solving skills. Must have knowledge of basic mathematical concepts. Ability to write routine reports and correspondence. Bachelor's degree preferred. High proficiency in written and spoken English, bilingual a plus. Relocation is not provided. Travel is not required. Exceptional attention to detail and accuracy. Self-motivator with strong deductive reasoning and reconciliation skills. Strong written and oral interpersonal communication skills Experience with Microsoft Office with emphasis on Microsoft Excel and Word. Ability to adapt and learn new technologies and organizational changes quickly. Team player who can proactively step in to support other team members as needed. WHY GATES? Founded in 1911 in Denver, Colorado, Gates is publicly traded on the NYSE. While we might operate in a vast amount of time zones we operate as 'One Gates' and have a common goal of pushing the boundaries of materials science. We invest in our people, bringing real-world experience that enables us to solve our customers' diverse challenges of today and anticipate those of tomorrow. While we expect the best, we also want to give you the best. That's why at Gates we provide an environment where people can succeed from our policy of 'Dress for your Day' (yes - that means you can wear jeans). Visit to learn more. WORK ENVIRONMENT While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. Gates is an Equal Opportunity and Affirmative Action Employer and is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of race, sex, color, religion, age, disability, pregnancy, citizenship, sexual orientation, gender identity, national origin, protected veteran status, genetic information, marital status, or any other consideration defined by law. ARE YOU DRIVEN BY POSSIBILITY?