Claims Adjuster - Auto Claims
The Friedkin Group | |
United States, Texas, Houston | |
1375 Enclave Parkway (Show on map) | |
April 17, 2024 | |
LIVING OUR VALUES All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live. JOB SUMMARY The Technical Service Specialist under the leadership of the Team Leader, Claim Adjudication will support the process to increase the profitability of the company's finance and insurance (F&I) products and services provided to automobile dealers. The Technical Service Specialist will provide superior customer service to dealers, consumers, repair facilities, and other customers, adjust and process claims for GSFS products, and settle claims pursuant to company guidelines. The Service Specialist also will take action to enhance cross-functional coordination and expand internal communications within GSA. ESSENTIAL FUNCTIONS
QUALIFICATIONS High school diploma or general education degree (GED); and two years related experience and/or training; or equivalent combination of education and experience.
Key Measures
Productivity (Monthly & YTD)
Customers
Leadership
Compliance Language Skills Mathematical Skills Reasoning Ability To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. (For optimum performance, the jobholder in this position would be expected to demonstrate appropriate knowledge, skills, and abilities in the listed areas) CERTIFICATES, LICENSES, REGISTRATIONS* Valid driver's license required. Certifications from National Institute for Automotive Excellence (ASE) in at least four areas of technical service preferred. Holds a property and casualty adjusters license. PHYSICAL REQUIREMENTS The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate is occasionally required to travel to other sites, including out-of-state, where applicable, for business. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels. TRAVEL REQUIRED Minimal travel is required for this position (up to 20% of the time and on a domestic basis). The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing. HP125 TOTAL REWARDS Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our |