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IT Lead, Deployment

The Sherwin-Williams Company
$124,218.12 - $161,491.71 Annually
United States, Ohio, Cleveland
April 17, 2024

The IT Lead, Deployment role will be responsible to manage multiple Site Cluster Deployments as part of as part of BIOS (Business Integrated Operating Systems) initiatives. In this role, incumbent will be working closely with relevant IT teams, business owners, local business teams and implementation partners/vendors to drive implementation with focus on standardization, efficiency, and business value creation. This role reports directly to the IT Director, Oracle Platform delivery. The successful candidate must have strong ERP/Large Scale implementation background and must be a people leader who will be able to balance team development, hands-on leadership of the varied ERP teams and collaboration across senior leadership within the IT and Business organizations.

Essential Functions

  • Own and drive end to end execution and delivery of Large-Scale Integrated Business Solution Implementation/Deployments (Including Oracle Cloud and all other boundary applications).
  • Drive for identification and mobilization of resources for all adoption phases.
  • Manage Scoping and Staffing for Deployments.
  • Oversee assignment and contribution of site resources.
  • Serve as key escalation point for site adoption issues.
  • Address organizational barriers hindering the Adoption's entity success.
  • Co-manage the adoption activities with Site Cluster leads.
  • Drive, track and report progress in all phases of implementations.
  • Assess key risk areas during the deployment and develop mitigation plans.
  • Monitor successful delivery of key processes, technologies and implementation milestones across all tracks and locations.
  • Facilitate adoption of Global Solution and utilization of CIRD (Continuous Deployment and Rapid Deployment) Methodology, leading practices, and standards to support the deployment.
  • Closely manage Implementation Partner/Other Vendor engagements and track resource utilization.
  • Partner and proactively collaborate with DT Enterprise Product, Platform, PMO, EDO, Architecture, DevOps and Solution Engineering teams to deliver standardized, efficient and long-term sustainable solutions for the organization.
  • Partner and closely collaborate with Business Process and Product Owners to maximize business value creation as part of Solution Delivery.
  • Assist with Roadmap strategy, planning and execution.
  • Assist financial budgeting and forecasting related tasks, submitting EPR's and tracking actual spend in comparison to estimates/budget.
  • Drive and align Instance Strategy for Cloud ERP and other platforms for assigned initiatives.
  • Drive impact analysis of Quarterly Releases to the Cloud ERP implementation.
  • Assist with effective utilization and administration of Oracle ACE and Lighthouse programs.
  • Assist with Implementation Standards and Documentation.

Incidental Functions

  • Prepare and lead presentations as requested.
  • Lead internal teams/taskforces on initiatives as assigned.
  • Assist with other projects as necessary to contribute to efficiency and effectiveness of work requirements.
  • Up to 15% travel is required.

Formal Education & Certification

  • Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.
  • Preferred Certifications: SAFe Agile, PMP, certifications related to Oracle Cloud.

Knowledge & Experience Required

  • 12+ years of IT experience.
  • 12+ years of demonstrated experience and success in leading and supporting large ERP platform implementations (Oracle Cloud preferred).
  • 8+ years of demonstrated experience in managing large program teams across multiple geographies and time zones, comprising of both full time resources and contractors.
  • Strong Techno-Functional background in one or more workstreams - Planning Manufacturing & Inventory (PMI), Order to Cash (OTC), Source to Pay (STP) and/or Core Finance.
  • Demonstrated experience in all phases of large-scale ERP implementations, starting from Planning, Design, Build, Data Conversions, Testing/Validation to Migration/Cutover, Go Live, Hypercare and Support Transition.
  • Demonstrated leadership experience on multiple large-scale projects, especially in Cloud based platforms preferred.
  • Demonstrated leadership experience in working with one or more external Implementation Partners/Vendors in an onshore/offshore model.
  • Strong project management skills and/or substantial exposure to project-based work structures.
  • Strong working knowledge of software development and support methodologies in both waterfall and agile models.
  • Leader and evangelist of modern/new technologies that drive awareness and adoption at all levels of the organization.
  • Proven experience in effectively communicating to business domain stakeholders and technical teams.
  • Excellent understanding of the organization's goals and objectives.

Personal Attributes

  • Poise and ability to act calmly and competently in high-pressure, high stress situations.
  • High level of personal integrity, as well as the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.
  • Excellent strategic thinking and creative problem-solving skills, ability to glean insights, develop a vision, and make it come to life with actionable plans.
  • Excellent listening, interpersonal, written, collaboration, and oral communication skills. These skills will be used to explain digital concepts and technologies to business leaders, and business concepts to technologists; ability to present and explain technical information in a way that establishes rapport, persuades others and gains understanding, and to sell ideas and processes internally at all levels, including the board if required.
  • Effective presentation and facilitation skills to cross-functional and cross-level audiences
  • Strong knowledge and understanding of business needs, customer focus, skill to manage expectations, with the ability to establish and maintain a high level of trust and confidence.
  • Ability to work with multiple stakeholders and navigate diverse perspectives.
  • Ability to foster work culture and relationships among project teams to sustain program outcomes over the long-term
  • Proven analytical and problem-solving abilities.
  • Motivated and competent to develop objectives and timelines to accomplish goals.
  • Attentive to detail with focus on multitasking and the application of resources required to achieve goals.
  • Flexibility, able to adapt to change and embrace it.
  • Ability to work well independently or leading a project team/effort with limited supervision.
  • Strong teamwork and interpersonal skills at all management levels.
  • Strong commitment to inclusion and diversity.
  • Work outside the standard office 7.5-hour workday may be required.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

This position is eligible to work in the office three days a week and has the option to work remotely two days a week.

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