Position Details
Position Information
| Job Title |
Associate, Healthcare Training |
| Working Title |
Associate, Healthcare Training |
| Applicant Posting Category Dropdown |
Professional Staff |
| Residency Requirement |
NJ Residency |
| Department |
CPS Healthcare Training |
| Location |
Lincroft |
| Job Type |
Full Time |
| Job Category |
Support Staff/Represented |
| Pay Rate |
$47,015 |
| Grade/Rank |
N4 |
| Hours |
37.5 |
| Pay Basis |
Annually |
| Position Summary |
The Associate, Healthcare Training provides clerical/secretarial support to Healthcare training programs, including day-to-day office functions, scheduling, student support services, and the tracking, processing, and organization of department records and reporting. |
| Description of Duties |
Healthcare Training Support
- Collect and maintain student records/files for attendance, grades, and completion of career training programs in accordance with various regulatory, licensing, and certification bodies.
- Maintain and update student information, course and student files including the processing of completion certificates, release forms, pre-requisite submissions, and instructor contracts.
- Monitor and/or proctor tests as needed.
- Retrieve student data for utilization by Operations Manager, Program Managers/Administrators and other appropriate staff as needed.
- Input course and section information in Colleague in preparation for course implementation and registration.
- Prepare, distribute, and track instructor contracts based on section input.
- Order textbooks and instructional/lab supplies based on section data.
- Request appropriate room assignments, based on section data.
- Communicate with instructors regarding course implementation details, registration updates, course materials and room location.
- Input e-requisitions and prepare invoice vouchers for purchases and payments.
Student Services Support
- Assist students, faculty/instructor and community members in a variety of functions as their first contact point. Provide information to current and prospective students regarding the College services, including course information, program offerings and schedules.
- Handle telephone calls and callers. Resolve issues related to telephone inquiries and refer to the appropriate staff person if necessary.
- In person and by phone, use discretion and judgment in assisting current and prospective students in resolving routine problems and questions.
- Refer appropriately, when necessary, to other departments across the college, or arrange meeting for students with the appropriate CPS Program Manager.
- Process student registrations and payment in Colleague.
- Register students and process payments, process withdrawals/drops and initiate refund appeal procedures, when necessary, distribute paperwork as required.
- Aid students in completing and processing various registration and admission forms and records required by the College or outside agencies.
- Provide information to students regarding pre-requisite requirements, review returned pre-requisite packets for completeness, using discretion and judgment as related to sensitive and/or confidential student matters such as health records and criminal background checks.
- Perform other related duties as required.
|
| Minimum Qualifications |
Education:
- Associate's Degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
Experience:
- Two years of related experience.
Knowledge/Skills/Abilities:
- Ability to research information from multiple sources.
- Ability to develop positive relationships with a diverse student population.
- Ability to work in multi-project, fast-paced environment and meet concurrent deadlines.
- Ability to work collaboratively and to address problems through teamwork.
- Strong communication, interpersonal, and organizational skills.
- Must be computer literate with ability to utilize Microsoft Office at an intermediate level and the ability to learn and utilize specific higher education programs and systems.
- Ability to learn and apply office practices, procedures, policies, and regulations that are essential to the position.
- Fluency in a second language is preferred or may be required.
- Ability to travel locally.
|
| Preferred Qualifications & Special Considerations |
Knowledge of Monmouth County and its communities. |
Posting Detail Information
| Requisition Number |
S241P |
| Desired Start Date |
|
| Duration, If Temporary |
|
| Recommended Job Open Date |
04/17/2024 |
| Job Close Date |
|
| Open Until Filled |
Yes |
| Special Instructions to Applicants |
A review of applications will be ongoing until the position is filled. Submission of application materials by May 1st, 2024, is preferred to ensure full consideration. |
|
Brookdale Community College
May 11, 2024