Library Assistant

Title: Library Assistant
Job Family: Non-Exempt Temp/Casual
Job Code: 0001

Pay rate: $17.13/hour

Work hours: Monday-Friday, hours TBD

Typical Duties:

• Provide assistance to library patrons in-person and over the phone
• Shelve, shelf-read, and perform stacks maintenance
• Plan, design, and create library programs and displays
• Coordinate workflow of student workers in absence of supervisor
• Assist with training of new student employees
• Provide back-up staffing for desks, as needed

Basic Qualifications:

• Problem-solving and communication skills
• Independent decision-making abilities
• Excellent customer service skills
  
  Additional Preferred Qualifications:
• In-depth knowledge of Alma and other library processes and resources
• Extensive knowledge of the University Libraries systems, policies, procedures and referral information for library users
• Skilled in triaging library questions to relevant staff members
• Experience with library customer service skills, problem solving, and handling difficult situations

Working at the University

As an employee in a Temporary and/or Casual appointment is not eligible for Retirement plans; health insurance benefits; vacation; sick leave; OR Regents Tuition Benefit Program.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).