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Departmental Assistant (Housing Operations Assistant - Summer Season)

UMass Amherst
United States, Massachusetts, Amherst
April 19, 2024

About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Supervises HOA students and performs duties related to area operations in a particular residential Location. Performs other work as required.

Essential Functions



  • Performs a physical inventory counting of Residential Life equipment and furniture in residence halls and offsite storage facility.
  • Maintains and updates inventory database as necessary; reconciles disposal forms with campus inventory database.
  • Assess physical condition of furniture pieces in storage.
  • Assists with equipment disposal process.
  • Assists in determining best location for furniture storage.
  • Moves furniture as needed.
  • Performs other tasks as assigned.



Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)



  • High school education or equivalent.
  • Valid Massachusetts Class D driver's license or equivalent.
  • Experience in facilities/operations management or a related field.
  • Demonstrated supervisory experience.
  • Ability to work accurately with figures.
  • Ability to compile reports and maintain accurate records.
  • Ability in oral and written communication.
  • Ability to supervise and train student staff.
  • Ability to perform basic mechanical tasks.
  • Ability to lift and carry furniture, appliances and other heavy objects.
  • Knowledge of personal computers and word processing and database management software programs.
  • Ability to work independently and manage time effectively.
  • Ability to be flexible and respond to situations quickly.
  • Demonstrated planning and organizational skills.
  • Ability to establish rapport, maintain harmonious working relationships and deal effectively with persons from varied ethnic, cultural and/or economic backgrounds.
  • Ability to exercise sound judgment and exercise discretion in handling confidential information.



Physical Demands/Working Conditions

Ability to lift and carry furniture, appliances and other heavy objects.

Additional Details

Employee will acquire on-the-job knowledge including but not limited to; knowledge of University procedures relating to inventory control, work requests, key control and other policies relating to residence hall management; knowledge of the physical layout and space assignments within assigned areas; Further knowledge of data-based computer systems; knowledge of University and State health, safety and fire regulations.

Work Schedule



  • Monday - Friday 7:00AM - 3:00PM.
  • Employee must be available for scheduled and emergency overtime.



Salary Information

$15.25/ hour.

Special Instructions to Applicants

Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, caste, creed, sex, age, marital status, national origin, disability, political belief or affiliation, pregnancy and pregnancy-related condition(s), veteran status, sexual orientation, gender identity and expression, genetic information, natural and protective hairstyle and any other class of individuals protected from discrimination in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

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