BUS TRAFFIC CONTROLLER

Broward County, Florida
$28.40 - $45.32 Hourly
medical insurance, dental insurance, life insurance, vision insurance, vacation time, paid holidays, sick time, retirement plan
United States, Florida, Fort Lauderdale
115 South Andrews Avenue (Show on map)
April 20, 2024
REQUIREMENTS AND PREFERENCES Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered. High Deductible Health Plan - Bi-Weekly Premiums: Single $10.39 - Family $76.94 Includes County Funded Health Savings Account of up to $2,400 Annually Consumer-Driven Health Plan - Bi-Weekly Premiums: Single $78.64 - Family $273.13 457 Deferred Compensation Employee Match Eleven (11) Paid Holidays Each Year Vacation (Paid Time Off) = 2 Weeks Per Year Up to 40 Hours of Job Basis Leave for Eligible Positions Tuition Reimbursement (Up to 2K Annually) Paid Parental Leave JOB ANNOUNCEMENT TO REMAIN OPEN UNTIL A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED AND MAY CLOSE AT ANY TIME. The Broward County Board of County Commissioners is seeking qualified candidates for Bus Traffic Controller. General Description Performs advanced and supervisory communications work in receiving and dispatching messages for controlling routine and emergency Transit bus operations. Works under general supervision, independently developing work methods and sequences. Minimum Education and Experience Requirements Requires four (4) years of experience in mass transit or transportation operations, including two (2) years of transit operations supervisory experience to have included either scheduling, dispatching, communications or operational data analysis. Special Certifications and Licenses Commercial Driver License (CDL) Class A or B with relevant passenger endorsements. Preferences Associate, Bachelor's or Master's Degree in Business, Public Administration, Transportation Planning or closely related field. Transit Systems Analysis Certification Transit Management Certification Transit Safety and/or Security Certification Rail Traffic Control Operations Experience BCT Transportation Leadership Program (TLP) Graduate 1+ year CAD/AVL Experience 1+ year MIDAS, Trapeze Ops, HASTUS or Giro Experience 1+ year Operations Control Center Experience 1+ year experience working in a union environment, including applying contract provisions DUTIES AND RESPONSIBILITIES The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. The Bus Traffic Controller must demonstrate knowledge of the operational characteristics of a fixed route transit system, which includes knowledge of schedules, forms, routes, regulations, rules and procedures used in highly advanced CAD/AVL transit dispatching systems and knowledge of the arterial and secondary road networks of Broward County. Ability to analyze and evaluate data, determine data requirements, and prepare recommendations and reports. Ability to react quickly and calmly in emergency situations. Ability to work a variety of shifts and days off with occasional unscheduled mandatory overtime. Some knowledge of Microsoft Office Suite (Outlook, Word, Excel, etc.). Other job functions are listed below: Manages the operations of a communications center. Provides notification to specific personnel during special requests and emergency procedures. Coordinates system operations and personnel during emergency conditions. Responds to calls and provide excellent customer service to all internal/external staff, customers and stakeholders. Monitors and controls special bus movements.to deliver efficient service. Maintains route and schedule adherence, mitigating delays by following failure management techniques. Prepares and completes forms, reports, and tickets. Performs related work as assigned. WORK ENVIRONMENT Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of mechanical or electronic office or shop machines or tools within moderate tolerances or limits of accuracy. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. Involves routine and frequent exposure to vibration; fumes and/or noxious odors. SPECIAL INFORMATION Competencies Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. Successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology. Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods. Well. Decision Quality Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others' involvement. Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur. Ensures Accountability Holds self and others accountable to meet commitments. Accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports. Situational Adaptability Adapts approach and demeanor in real time to match the shifting demands of different situations. Takes steps to adapt to changing needs, conditions, priorities, or opportunities. Understands the cues that suggest a change in approach is needed; adopts new behaviors accordingly. County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. Customer focus: Building strong customer relationships and delivering customer-centric solutions. Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Americans with Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.