Practice Supervisor

• Job Type: Officer of Administration
• Bargaining Unit:
• Regular/Temporary: Regular
• End Date if Temporary:
• Hours Per Week: 35
• Standard Work Schedule:
• Building:
• Salary Range: 61,500-85,950

Position Summary

Partners with Division Administrator in organizing and coordinating the day-to-day office operations of the division and multidisciplinary IP8 practice. Provides oversight and direction to office staff; ensuring efficiency in academic, practice management, financial and support services of the Division. This position will report to the Division Administrator & Chief of GI & Endocrine Surgery. The incumbent will ensure that all patients, visitors, guests and coworkers receive personalized, prompt attention and are treated with receptiveness, dignity and respect.

Responsibilities

• Supervises, coordinates and participates in daily office operations.
• Oversees the front-end revenue cycle functions including registration, insurance verification, referrals, and authorizations, time of service collections, charge entry- utilizing available tools and resources.
• Coordinates operational activities, including resolution of personnel/system problems, staff scheduling, reconciling time sheets and training (backup).
• Maintains confidentiality related to human resource operations.
• Assists the Division Administrator with administrative planning and initiatives aimed at facilitating growth, improving operations, patient care quality, developing and implementing policies and procedures to maximize workflow.
• Verifies insurance benefits for surgical procedures and oversee collection of insurance payments including deductibles and co-insurances.
• Reviews and updates operations workflows to increase patient satisfaction scores with Division Administrator.
• Coordinates onboarding of staff and physicians.
• Manages provider credentialing and enrollment with managed care plans and federals payors as well as other licensing agencies.
• Ensures service excellence by becoming thoroughly familiar with the "Six Principles of Behavior" and putting them into practice in carrying out job responsibilities.
• Orders lab coats, parking passes, FedEx Air bills supplies, copier/printer supplies and NYP catering and submits RICOH monthly reads.
• Reviews and submits invoices for processing and keys/facilities requests.
• Coordinates scheduling the staff and attend front end quarterly meetings.
• Completes and enters computer operations service requests and facility work orders.
• Supports marketing and social media efforts to enhance referral base.
• Other related duties as assigned.

Minimum Qualifications

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  Requires a bachelor's degree or equivalent in education and 3 yrs experience.

  
  

Other Requirements

• Excellent communication and time management skills.
• Outstanding strategic, critical and analytical thinking.
• Effective interpersonal and verbal communication skills required.
• Must demonstrate ethical behavior.
• Must be able to work independently.
• Knowledge of scheduling systems preferred.
• Possess knowledge of modern of office equipment, systems and procedures.
• Intermediate MS Office skills

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.