Store Operations Manager (GM)
 Insomnia Cookies | |
sick time, 401(k)
| |
 United States, Nebraska, Omaha | |
 April 23, 2024 | |
|
Insomnia Cookies is one of the country's fastest-growing, late-night, sweet indulgence companies, and we are set to open our second location in
Omaha, NE
this Spring!! Located at
3863 Farnam St Omaha, NE 68131
, we are seeking hospitality focused individuals looking to lead the opening of one of our newest stores, in a role that offers great mentorship, professional growth/quick advancement opportunities and achievable sales success.
Check out some of our content vids to learn more!
Comp & Sweet Position Perks:
* a competitive base + monthly bonus compensation package.
* a $50.00 per month cellphone data plan stipend.
*
Cookie Jar
internal stock earnings.
* excellent comprehensive benefits coverage that includes medical, dental, vision & pet insurance plans.
* 401K with contribution match.
* 2 weeks paid vacation, 2 Insomnia Personal Days of Wellness paid, paid sick leave.
* Enrollment in our
Cookie College
learning/training platform.
* free cookies, awesome swag and so much more!
Job Duties & Position Focus:
* Hire, coach and develop a diverse part-time hourly staff that includes Shift Leaders, Cookie Crew and Delivery Drivers.
* Lead service components including stellar food quality, engaging customer service, employee friendliness, and store cleanliness, through the team.
* Establish a strong culture of excellence that prioritizes cookie quality, customer service, and sales performance, while also supporting personal growth and opportunity for all team members.
* Manage and audit inventory to maintain proper controls.
* Create and execute fun, local marketing drops.
* Create and drive in-store recognition programs/contests.
What we seek:
* 3+ years of management/leadership experience in a restaurant or retail establishment
* Availability to work 2-3 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
* Benevolent leadership style with a player-coach mentality when it comes to day-to-day management of the business
* An innate sense of true hospitality and ability to deliver exceptional customer service to all of our guests
* A solid technical acumen regarding restaurant/retail business software, proficiency with MS Outlook, Excel, MS Teams and prior experience hiring employees using an Applicant Tracking System
* Familiarity with using commercial convection ovens - a plus | |