International Executive Host (MGM National Harbor)

The SHOW comes alive at MGM Resorts International!

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are

you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts,

we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an International Executive Host, you will be responsible for setting the stage for an excellent guest experience by providing exemplary duties. You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their time with us.

THE DAY-TO-DAY:

• Evaluate and monitor customers' casino activities to offer tailored incentives.
• Authorize comps and allowances like rooms, meals, event tickets, and more, within set limits.
• Foster the growth of the property's customer base through active engagement and interaction.
• Welcome customers from specific regions at check-in and check-out, ensuring a personalized and satisfying experience.
• Extend marker authorization limits to eligible customers, if permitted.
• Represent the company at special events, enhancing marketing efforts and customer relations.
• Uphold strict confidentiality of customer information, adhering to privacy policies.
• Address and resolve customer disputes, aiming for a resolution that pleases both the customer and the company.
• Stay compliant with local laws and regulations, including Title 31, and participate in all required compliance training.

THE IDEAL CANDIDATE:

• Minimum Age Requirement*: Must be at least 21 years old
• Sales Expertise: At least one year of experience in sales, demonstrating the ability to engage and persuade customers.
• Language Proficiency: Fluent in two languages, enabling effective communication in a diverse international environment.
• Educational: Possession of a Bachelor's degree, or alternatively, four years of experience in sales or hospitality.
• Leadership Skills: Proven leadership abilities, capable of guiding teams and managing projects.
• Adaptability: Flexibility to adapt to various situations and challenges that come with an international setting.
• Customer Service Orientation: A strong focus on providing exceptional service to create a memorable experience for guests.

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!