Case Resolution Manager (6232U), Dean of Student Centers

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.

Departmental Overview

The Center for Student Conduct (CSC) is a department that reports to the Associate Dean of Students in the Associate Vice Chancellor and Dean of Students Office within the Division of Student Affairs. The CSC is the campus office charged with administering the Berkeley Campus Code of Student Student. The office contributes to the holistic development of students by administering the student conduct process in a manner that ensures student development, consistent and fair application of University policy, and respectful treatment of all participants; as well as providing outreach and education to the campus community. It is responsible for a number of functions and programs that have a direct impact across the Berkeley campus and in the larger community.

The Division of Student Affairs aims to advance the learning and personal growth of students by providing leadership, services, and opportunities that enable students to succeed in and contribute to a diverse and global society. The Office of the Associate Vice Chancellor for Student Affairs and Dean of Students, its Centers, and staff create environments to educate, support, and challenge students to seek and follow their purpose, build resiliency, transform themselves, and engage communities. To learn more about the Associate Vice Chancellor and Dean of Students Office, please visit https://deanofstudents.berkeley.edu/.

Application Review Date

The First Review Date for this job is: May 7, 2024

Responsibilities

• Assesses new complaints of potential policy violations as outlined in the Berkeley Campus Code of Student Conduct and formulates a response based on intake results, procured documentation and similar, past case precedent.
• Reviews and analyzes issues, complaints and concerns regarding alleged misconduct at all levels of complexity to determine if sufficient evidence exists to proceed with charges against a student according to policies and procedures as established in the Berkeley Campus Code of Student Conduct. Refers out-of-scope issues to appropriate resources.
• Conducts moderate to complex investigations and facilitates the adjudication of allegations of misconduct by identifying appropriate violation(s) of the Berkeley Campus Code of Student Conduct, filing formal charges, offering informal resolutions and proceeding to formal hearings when appropriate.
• Makes probable cause determinations based on a preponderance of information standard, presents findings and recommends sanctions responsive to the severity of the conduct and impact to the campus community.
• Represents the Center for Student Conduct in formal hearings by presenting allegations and investigation findings, questioning witnesses and the respondent, and responding to questions from both the hearing body and respondent.
• Submits appeals and provides thoughtful written responses to student appeals regarding the outcome of a formal hearing by gathering all relevant documents for the Vice Chancellor's review.
• Monitors completion of sanctions and the closure of cases and limits student enrollment and degree conferral until expectations are met.
• Ensures that student conduct records are properly maintained in the student conduct database. Prepares and redacts student conduct records in compliance with relevant policy.
• Trains, advises and assists others in understanding a student's conduct record-its components, release and maintenance as determined by University policy and Federal and State laws.
• Manages sensitive and confidential matters regarding complex cases as dictated by FERPA, Clery, Title IX, etc. Assists the Center for Student Conduct leadership with response to audits, California Public Records Requests, FERPA requests, investigations and media and data requests.
• Makes recommendations to departmental leadership regarding the development and implementation of critical coordinated response systems that support students engaged in the student conduct process.
• Proposes revisions to the Berkeley Campus Code of Student Conduct that reflect changes in legislation, University philosophy, practice or guiding principles.
• Delivers communication, education and training programs that focus on the application and adjudication of the Berkeley Campus Code of Student Conduct.
• May facilitate the training of community members including students, staff and faculty.
• Represents the Center for Student Conduct in campus-wide and systemwide committees as assigned.
• Coordinates and/or participates on a variety of committees and workgroups that provide reports and analyses on complex student issues, including but not limited to, the Chancellor's Enterprise Risk Committee (CERC), Medical Withdrawal Committee, First 8, and neighborhood groups/committees.

Required Qualifications

• Thorough knowledge of ethics and compliance profession, theories and systems of student learning, and professional compliance and investigations standards.
• Broad knowledge of University ethics and compliance policies, procedures and programs.
• Applies thorough ethics and compliance concepts and applications in the adjudication of cases.
• Skills in problem-solving, mediation and communication.
• Ability to gather, organize, complete analysis and develop recommendations in the adjudication and coordination of student conduct cases.
• Strong interpersonal skills and ability to collaborate effectively with diverse groups.
• Skills in coalescing viewpoints and facilitating outcomes in both one-on-one and group settings.
• Ability to present information in a clear and concise manner both in writing and verbally.

Education/Training:

• Bachelor's degree in related area and / or equivalent experience / training.

Preferred Qualifications

• Master's degree in related area and / or equivalent experience / training.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

The budgeted salary or hourly range that the University reasonably expects to pay for this position is $99,365.00.

• This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.
• This is a hybrid position, eligible for up to 40% remote capability.

How to Apply

To apply, please submit your resume and cover letter.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.

The University of California's Affirmative action policy.

The University of California's Anti-Discrimination policy.