Control Towers Billing Agent I

The Control Towers Billing Agent is responsible for processing invoices, billing customers, and taking care of all related customer invoicing/posting tasks. Ensure invoices are mailed in timely fashion.

Generate and deliver accurate / timely invoices specific to customer accounts per invoicing KPI metrics, via digital, EDI and traditional mail services. Accountable for printing out invoices and send out weekly manifest or invoices. ( If required )
• Research and correct rating and billing discrepancies
• Produce weekly invoice summaries of all activity processed for all accounts.
• Ensures division codes are correct at the HAWB level.
• Monitors and respond all emails regarding invoices.
• Acts as a liaison with the internal and external customers in solving problems related to shipment invoicing.

Education Qualifications

• High School Diploma Required

Experience Qualifications

• less than 1 year experience in bookkeeping and accounting Required
• 2+ years AS400 experience a plus, ITAR, DG or TSA work experience/regulations Preferred

Skills and Abilities

• Ability to navigate the following Air Carrier's, LSPs websites to gather detail on shipment level activities. UPS, FEDEX, USPS (Medium proficiency)
• Previous experience working with As400 and Cargo Wise (Medium proficiency)
• Exhibits basic understanding of domestic & international transportation flows (Medium proficiency)
• Proficient and computer literate and knowledge of how to operate printers (Medium proficiency)
• Strong Knowledge tariff base on pricing within agent network (Medium proficiency)
• Professional communication verbal and written for phone/e-mail interaction (Medium proficiency)
• Ability to work in a high pace and high volume environment (Medium proficiency)

Other Skills We Hope to See:

• A team player who works well with others - being respectful to our teammates is a Core Value!
• A strong work ethic with an appreciation for ownership, independence, accountability and autonomy in your role.
• Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently.
• Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture!
• global organization in a matrix structure

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support program, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement for your personal development. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide Logistics:

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world where they can sell and/or procure raw materials, components, and finished goods. For more than 40 years, the America's-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, food, government, healthcare, high-tech, industrial and life sciences. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground, and rail-on time and on budget. With expert teammates staffing more than 100 worldwide locations in Asia, Europe, India, and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services. Learn more about AIT Worldwide Logistics, our culture and core values in action here.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.